Credence Resource Management Senior Customer Service Agent Salaries by Employees

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₹6.6 Lakhs - ₹8.4 Lakhs

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Avg. annual salary (AmbitionBox Estimate)

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Last Updated: 26 Oct 2023

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Senior Customer Service Agent salary at Credence Resource Management ranges between ₹6.6 Lakhs to ₹8.4 Lakhs per year for employees with 17 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Credence Resource Management.

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Salary related reviews for Credence Resource Management

Team Lead in Pune

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 03 Dec 2024

5.0

for Salary and Benefits

Likes

...y department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good.

Salary - Excellent

+6 more

Dislikes

As this is US based process you may have only US holidays. Working benefits depends on every department individually.

Customer Operations Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 01 Dec 2024

4.0

for Salary and Benefits

Likes

They will pay you good with

Salary - Good

+2 more

Dislikes

With lot of pressure, stress & lot of emotional drama if you have good people around you the people who are good to you the management will act like school teacher they will change your seats talk to your friends inform them not to trust you such things happen here

Skill development - Poor

+1 more

HR Associate in Pune

Full Time

Human Resources Department

3.0

• posted on 03 Jul 2024

2.0

for Salary and Benefits

Likes

Cab facility

Dislikes

...f work pressure, No professional behaviour and manner from the upper management. They love to discuss personal life's of employees infront of everyone, loves gossips, lack of training, salary is not as per market standards.

Salary - Poor

+4 more

Back Office Executive in Pune

Full Time

Other Department

3.0

• posted on 01 Oct 2023

3.0

for Salary and Benefits

Likes

Company might be good in specific departments but I worked with letter team which had terrible management.

Job security - Excellent

Dislikes

...in the letter team everyone is frustrated and want to leave as soon as possible. Don't get lured by the salary they offered it's now worth it.

Promotions - Poor

+3 more

Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 04 Jul 2023

4.0

for Salary and Benefits

Likes

Company provide nice salary but there is no incentives and night allowance. Work culture is depend on you how you behave.

Salary - Good

+2 more

Dislikes

Company don't have excel and outlook and still they think employees need to get 100% quality and production.

Skill development - Poor

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Credence Resource Management Senior Customer Service Agent Salary FAQs

How the salary growth look like for a Senior Customer Service Agent at Credence Resource Management in India?

The salary growth for a Senior Customer Service Agent at Credence Resource Management depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Agent can expect the following growth trajectory at Credence Resource Management:

Experience	Average Salary Range
15 years	₹6.6 Lakhs to ₹8.4 Lakhs per year

and so on.

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Credence Resource Management Senior Customer Service Agent Salaries

Credence Resource Management Senior Customer Service Agent salary in India ranges between ₹6.6 Lakhs to ₹8.4 Lakhs. This is an estimate based on latest salaries received from employees of Credence Resource Management.