Counsel India Customer Care Executive salaries in India

Likes

...t experience, no job security, before joining they tell monday to saturday, 2nd and 4th saturday working , with 28000 salary but after joining they play their role They tell to work on sundays as well because clients will be free, no extra salary work working extra day timing 10 to 7 but team meeting is at 9:30 so they will call you at 9:30 reporting time and 7 they mention but if any client tells after 7pm to call, here they will force you to sit after 7, till 9pm we use to work like a hell they didn't provided experience letter I will file a complaint soon no salary slip

Dislikes

...inate you with experience letter no job security after i left, out of 18 member, 4-6 got terminated and 3-4 left absconded salary 28,000 but even if we bring sales they will tell team performance is low salary will be credited 18-20 k only

Likes

Nothing to like in this company.

Dislikes

...l not provide anything. This is a clear violation of trust and employee rights. Salary payments are irregular, and employees are often not paid on time. When employees inquire about their salary, they are called into the cabin and subjected to verbal abuse. Furthermore, the company lacks basic facilities for its employee washroom are poorly maintained and the quality of water provide sometimes you find insects in it it is very substandard. Some managers behave unprofessional and despite the complainants the management take no action against them because the bring revenue or sales to the company. The CEO and Chairman themselves shoe a lack of respect toward managers and publicly insult them. They take deep interest in your personal life as well they ask you certain personal questions. Overall, working at Counsel India was a nightmare, and would strongly advise against anyone considering employment there.

Likes

Very poor work culture, no rules and regulations. Too much office politics.

Dislikes

Very poor work culture. Salary is never be on time. You have to request them for getting our earned incentive. Always force to work on off day also.

Likes

STRICT TIMING - pls be on time or else your half day salary will be deducted. PHONE BILL COMPENSATION - u have to give money out of your pocket and they may or may not reimburse in other month salary. INCENTIVE -the incentive u get will be deducted by 18% GST. BIASED NATURE - vintage employee are listed and treated like god's , they will be awarded with work from home , special lead basically vintage with exploit because they know loophole of the system. ROLE PLAY - The workplace is like park where everybody behave like Romeo and Juliet flirting with each other , JOB SECURITY - 0/0 LEARNING - No leaders , No hierarchy ,where will you learn. MONEY - THEY WILL PAY ON OR AFTER 7 OF EVERY MONTH , AND TRY TO CUT SALARY FROM ANY WAY POSSIBLE. LEAVE - It is a. Challenge from the company HR - NO QUALIFIED HR

Dislikes

Their are 2 DIRECTOR in the company , They are psycologist but they think that they are very good at sales . Some pls show them mirror. They talk about employee first , real thing is they don't care about them. For any of the issues or decisions they just linger on or just push PPL on each other . They are planning to make this company to the next level ,but they don't understand company is formed by good PPL only. This just an LALA WALA OFFICE ENVIRONMENT , copying from othe startups their ideology and working method on sales won't make u good company u have to drive your own .

Likes

In Counsel india, you will get leaves easily, but yes it totally depends upon your you and and the respective managers bond, not so pressure to punch in early and stay much long after office hours, most good thing that company CEO is not so far from you or you can say CEO sir is reachable to you when you required to meet him.

Dislikes

In dislikes: No job security Incentive policy and not smooth disbursal In policy mandatory alternative saturday and sundays are off but when you are on the floor, reality is different. Sometimes, you find that you were working continuously from last 15 days and all your satudays and sundays are skipped.. So for sure, organization is not able to meet the criteria of work life balance set..