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Cloud Software Group

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3.1

based on 47 Reviews

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Bangalore / Bengaluru
Customer Success, Service & Operations

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Cloud Software Group Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 18 latest salaries
Designation Avg Annual Salary Open Jobs

Engineer- Customer Support

0 - 4 years exp. · Bangalore / Bengaluru (3 salaries)
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₹4.5 L/yr - ₹7.6 L/yr

Customer Service Advisor

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

Senior Business Process Analyst

14 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹18.7 L/yr - ₹23.9 L/yr

Customer Success Manager

10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹19.3 L/yr - ₹24.7 L/yr

Starting your career? Discover Cloud Software Group fresher salaries in India

Customer Service Lead

9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Customer Support Executive

11 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Lead - Business Intelligence

25 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹89.3 L/yr - ₹98.7 L/yr

Manager Sales & Operations

15 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹34.2 L/yr - ₹43.7 L/yr

Senior Customer Service Associate

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

Senior Technical Process Executive

5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹10.6 L/yr - ₹13.5 L/yr

Order Management Specialist

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹11.1 L/yr - ₹14.1 L/yr

Customer Service Representative 1

5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.6 L/yr - ₹8.5 L/yr

Lead Escalation Engineer

10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹62.7 L/yr - ₹69.3 L/yr

Lead Technical Support Engineer

9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹24.3 L/yr - ₹31 L/yr

Senior Licensing Specialist

6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

IT Support Specialist

1 year exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Last Updated: 20 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Cloud Software Group

4.0

Rated by 11 employees for salary & benefits

Credit Collection Specialist in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 May 2024
3.0
 for  Salary and Benefits

Likes

They dont micromanage ur work at all

Dislikes

No job security at all Before 2 months ago they outsourced their business to infosys I joined before 8 months ago and again i was asked to work on infosys payroll and work location is infosys phase 3 hinjewadi

read more

Lead BI Analyst in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 26 Aug 2023
4.0
 for  Salary and Benefits

Likes

Quality work. You get to working on challenging projects where there is a scope of go learning curve

Dislikes

Promotions. It's frustrating to see people struggling to get the promotion however they are all ready for the next level.

read more

Business Process Operationa Analyst in Bangalore / Bengaluru

Full Time

 · 

Data Science & Analytics Department

1.0
  •  posted on 08 Oct 2024
3.0
 for  Salary and Benefits

Likes

Nothing is good about the company. Worst work life balance, not employee friendly, management treats you so bad forcing you to quit. Culture has deteriorated so much that ppl just want to run away.

read more

Dislikes

Everything starting from CEO to you reporting manager for the past 6 months.

Director, Sales Support in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 May 2024
1.0
 for  Salary and Benefits

Likes

No clear vision, the leaders change the vision almost every day. They can’t tolerate anyone working hard as they want to stay in limelight

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Dislikes

There is nothing good about the place, Citrix was good place to work however CSG has no clear vision

Senior Enablement Specialist in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Oct 2023
4.0
 for  Salary and Benefits

Likes

There is nothing good about the company

Dislikes

Super micromanagement, Strict work from office in weird shift timings. Extremely poor management. Strict work timings. Everyday people are supposed to sit in office for 9 hours no matter whether they have work or not.

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see more salary related reviews

Cloud Software Group interview questions by designations

Software Engineer (1)Technical Support Engineer (1)Lead - Business Intelligence (1)
View all 3 interview experiences

Know more about Cloud Software Group Bangalore / Bengaluru

Cloud Software Group Salary FAQs

How much does Cloud Software Group pay per year?
The average Cloud Software Group salary ranges from approximately ₹4.5 Lakhs to ₹7.7 Lakhs per year for a Engineer- Customer Support and ₹18.3 Lakhs to ₹48 Lakhs per year for a Lead Software Engineer. Salary estimates are based on 18 Cloud Software Group salaries received from various employees of Cloud Software Group. Cloud Software Group employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in Cloud Software Group?
The highest-paying job at Cloud Software Group is a Lead Software Engineer with a salary of ₹18.3 Lakhs to ₹48 Lakhs per year. The top 10% of employees earn more than ₹35.71 lakhs per year. The top 1% earn more than a whopping ₹84.62 lakhs per year.
What is the minimum salary in Cloud Software Group?
Minimum salary at Cloud Software Group depends on the role you are applying for. For General Ledger Specialist the minimum salary is ₹6.8 Lakhs to ₹8.5 Lakhs per year, and for Technical Support Engineer the minimum salary is ₹4.5 Lakhs to ₹16 Lakhs per year and so on.
What is the notice period at Cloud Software Group in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 52% of the Cloud Software Group employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 1 Month, 26% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 27 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Cloud Software Group , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 18 Cloud Software Group latest salaries received from various employees of Cloud Software Group.

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