BVC Logistics Back Office Executive salaries in Customer Success, Service & Operations in India

Likes

BVC logistics is an excellent service provider. In terms of Employment, its a great place to work with well experienced seniors & colleagues to learn lot of things on professional front.

Dislikes

Salary is decent but career growth is slow.

Likes

Customer relationship

Dislikes

... level or higher level then you will grow, or follow management blindly then . Salary- 25-35% more than your previous if you prove your worthiness. Appraisal- No system ,it's based on your chaplusi and kindness of your manager /management. Work environment- based on you .it okay Do your job dont waste your time with dul people. Innovation- do not try to give your suggestions to management: they don't accept good things . Work life balance- okay .

Likes

given a free hand. no interference in the work. good support during the fist 2 years of operations

Dislikes

...the absence of the Proof of Delivery , bills are not submitted to the customer . customer will not pay.. Business Head and the sales team are blamed and hence settlement is held

Likes

NOTHING SPECIAL APART FROM INTERNAL POLITICS.

Dislikes

I feel that company culture is not as I had expected and the environment has been a difficult adjustment for me. No employee could tolerate such gross rude behaviour from his senior colleagues , within this time period they make me feel helpless. I have mentioned few points below 1.Communication gap. (After getting hired by our CFO I came to know, there is no requirement for my role in Kolkata brunch) 2.Noncooperative behaviour from my seniors colleagues even sometimes they don't even allow me to sit on my desk. 3.Having the CCTV camera and other security aspects still few of my seniors spread canard that I am using my phone while working etc etc just to keep themselves safe , so as per their complain HR becomes judgemental to me without any real evidence and trying to take me out of this process, on that moment I was feeling helpless so I decided to keep some evidence with me so I attached those with this mail. 4.The time when Samir sir was leaving so Krishna sir came here as working CFO on that moment my seniors portray all of this situation to him and asking him to remove me from this process, once Krishna sir left Kolkata , within 2 days I was shifted to domestic process, even my working office also (Bhavanipur) , but I take this opportunity as learning perpous because after that I felt I will be able to deliver in both international and domestic process, and I believe Krishna sir has that same thought. 5.Instead of having the mail from the higher management that I have been promoted to sales but the sales manager told me that as of now there is no requirement in sales so he didn't take me in his team. Therefore again I faced that communication gap between Mumbai and Kolkata brunch. 6.As everyone knows that how much work has been assigned to me so that most the of day I was not able to complete my work within the office hours aside from scanning all shipping note was assigned to me but somehow I was not able to deliver that same on that day and I asked someone to do this because it's a common task everyone has that capability to do this, still my managers hasn't asked anyone to do this so as a result that task has been stopped and I was blamed and specifically targeted. Even a warning Letter aslo issued on me.

Likes

Good opportunity ,management is too good and supportive in all prospect.. Thank to the management for giving me the opportunity to be part of the bvc family..enjoy the work and life style..wonderful and friendly team

Dislikes

No dislikes,,only small co-ordination in team ,That will be in all company ..,