BMC Software Technical Support Analyst salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

BMC is a really good company to work with some great facilities and good infrastructure in office premises. Plus they offer various add on facilities apart from your CTC.

Dislikes

Due to recent news of a split between BMc and Helix, they are focusing on cost cutting and future is quite unpredictable here as Helix may be acquired by some other organisation which can be good/bad.

Likes

Policies, Culture.

Dislikes

... is good company but if you are in BMC SAAS department then you are in nuisance. Management think that just moving people here and there and firing them from JOB is their work and getting salary for it. New joiners are getting frustrated here within 3-4 months.

Likes

Work Culture, team work, They have the best managers you will ever get. emphasis on career development and new skills.

Dislikes

BMC needs to match the salary of current employees as to what we are getting in the Market. that is the only drawback I see

Likes

Work life balance

Dislikes

...srael, try to deny or stay away from that project. Lot of history of biasedness. Indian employess don't get good hikes, and sometime no hike at all. Very conviniently he/she will deny your hike and distribute to other Israel employees. Won't recomment project from Israel at all.

Likes

Good salary and other benefits. No pressure from management. Work life balance is great. Just get the work done that is all.

Dislikes

Very less new learnings. Usually follows old methods. Less chances of career growth.