BillDesk Customer Success, Service & Operations Department Salaries in Kolkata

Likes

Job Security and Work life balance is the decent thing in this organisation.

Dislikes

The management is extremely poor, especially in the North East region. The Zonal Head, Tapan Lenka, has proven to be untrustworthy, and the managers under his supervision are also performing poorly.

Likes

Job security is excellent. In fact in this pandemic there was no salary cut and the salary was credited with no delay. The culture is good. The coworkers are helpful that's it.

Dislikes

Appraisal is very low and needs much more compensation. Salary structure needs to be improved.

Likes

Good for retirement

Dislikes

...gned with the experience level. - All managers tend to practice micromanagement. - Internal salary hikes are minimal; it is advisable not to set high expectations. - Project deliveries are often delayed, and the higher management does not seem to address the issue. - There is a lack of proper planning in the execution of projects or tasks. - There is no proper documentation or structured knowledge transfer sessions. - Only 15 leaves are provided annually. Employees are not allowed to apply for sick leave for a single day; it can only be availed if the illness extends beyond five days. - Saturdays are officially working days, recruiters fail to disclose this during the hiring process. - HR Department is lazy.

Likes

I Love Billdesk Work Design & Work Balance No Target No work pressure Good Systematic work Good organizational work Believed Top Gateway On-time salary Job Security 100%

Dislikes

Zero benefits Poor environment Less leave and holidays Nothing excites Boring place Secunderabad branch Delay in appraisal No outings Not enjoyable place

Likes

You will get enough of work here but still it will be like working in government job

Dislikes

...any still works in legacy structure. Worst leave policy you will come across. No other benefits than salary. HR policies and Department almost does not exist for employees benefits