Bata Senior Customer Service Associate salaries in India

Likes

I like to work in bata there is good skills have to learn

Dislikes

So many issues are there examples : no staff availability, 12 hours duty , no hike, or no promotion same salary same job need to improve these

Likes

Paid salary on time

Dislikes

1. Office politics... Everybody thinks they are James bond, no one bothers to mind there own business... All are bothered about what the other is doing or thinking... Bosses make your colleagues call you and be on the concall silently and listen to the conversation... And the above is the culture in BATA, since AGES... DISGUSTING CULTURE.

Likes

Nothing to like in this company. Maybe the company may have good work culture outside India.But here it sucks big time.

Dislikes

I am really disappointed with the work culture. Only the Store Managers falls under company payroll and the other store associates falls under third party payroll and due to this,if there is any cash or stock shortage, the Store Manager becomes liable for everything. The store Manager has to pay from his pocket all the shortages,or else FIR will be raised from the company. Be careful, I have seen many SM suffering due to someone else's mistake . The company may seem like an MNC but in real life it's worse than a local Kirana shop.

Likes

None. only salary will come on time. Think 1000+ before joining.

Dislikes

No internal organisation herirarchy structure in store level.Worst people management company. For newcomers they will not hike any amount from previous employers and they just show our variable highlighted in offer letter and they make people like so high eye opener. Operations support people's like HR and other relevant department complete deaf and dumb. No rewards and recognition.Strict 12+hours job. No safety and security policy sop in company. On audit, if shortages are found they will debit from us with tax in full MRP. But while releasing some surplus after deduction of tax and margin. They will share our personal mob. number in Web, Google, Invoice. They could have share centralised service centre or Store LL no.

Likes

Treatment, paid full salary at COVID time without work,strong hr, fair channels

Dislikes

Internal politics, no scope beyond store manager level without mba, salary difference to market, policy of shortage, only store managers are responsible for shortage of theft, less support logistically.