Ashok Leyland Service Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Most like part is Training on technical skill is good , not more to like

Dislikes

...rrier growth here, In economy crises you will be move out from company anytime. No salary and grade hike if your in CG22 Grade.

Likes

Possible to express self. No strict formal attire, Able to interact beyond hierarchy

Dislikes

Boss centric culture, Disparity in appraisal, Job to qualification or salary to experience matching is not possible

Likes

There is enough freedom to express your thoughts. Higher or Top management are approachable Dress code is must only for production unit employees Conveyance is provided at minimal cost from various corners of the city All locations are accessible by public transport system also except founderies

Dislikes

... Chaos and confusions are common place and last mile delivery is so stressful. Salary policy is non existent. You can see lateral hires getting less than 10 lacs per annum CTC with more than 20 years of experience in domains other than finance or admin. But there are diploma holders with 4 or 5 years experience getting more than 10 lacs per annum . There is no equation suits the distribution.

Likes

Very few lateral entries who still working for lower bucks

Dislikes

Compensation is very low for lateral entries. And growth also very narrow. Since it is a automotive type daily work pressure will be high to meet the customers and projects requirements. During appraisal my achievements are not appreciated and considered and each time my manager tells it was management driven project. Senior HR people always telling that Ashokleyland one of the highest payers in India, which is absolute fake statement. Mid management

Likes

Job security is good Travel expenses claim payment process is good

Dislikes

No brotherhood A lot of politics (due to Indian culture like any govt. office) Have to work with more experienced old aged but less knowledgeable persons. Environment is very bad Work Life balance is very very very poor Salary & Benefits are good if you are DGM & above You can't survive until you are on Top position or you are a South Indian Can make you corrupt as many chances to take and give bribe.