Aress Software and Education Technologies L1 Technical Support Engineer salaries in Customer Success, Service & Operations in India

Likes

Nothing. I would have loved to 0 star but 1 star is the least.

Dislikes

Fraud company. Very toxic work environment. No good pay at all. They give 1 WFH in 2 weeks and that only when your manager approves it which is never gonna happen. 1000 questions asked for medical leaves as well. Even on leave you are expected to answer there calls and solve any issue by using your own laptop.

Likes

Holidays and weekoffs are flexible and also we can manage our shift as per our convenience

Dislikes

Salary hikes often depend on the relationship with management. Even if someone performs well according to the data, they may only receive an average increase. However, those who have a good relationship with their supervisor are often considered top performers and receive better salary hikes

Likes

...0%, The company focus working with learning and exploring technologies parallel. Pay scale is average according to IT industry standards obviously due to city and minimum opportunity to IT people who stays with family here in the city. Every month top performers get rewards and appreciation from CEO. Before pandemic twice in a year party and functions held along with 7 days of Aress week where office people plays various games in the office premises. In short a good company to work for in the Nashik.

Dislikes

There is no benefit provided like medical/health policy, PF policy. Facility like canteen, evening snacks, office wending machine is not there. Strict In time. HR department is not cooperative. Company brings birthday celebration cakes only for TL and PL not for the Employee who work for them day and night.

Likes

Teammates are supportive.

Dislikes

There is lot of polotics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. Job training is not provided in a proper method to the new joinees.

Likes

Teammates are really kind, friendly and you will be like family here.

Dislikes

...ve you good projects. You just count days here because there is bond of 2 years. You have to sit 10 hours else your salary will be deducted. I will not recommend this company to anyone. There is no development project. You have to do all the things from requirement gathering to testing and deployment. In short you have to play all the rolls. If anything wrong happened you are the only one responsible. In salesforce team there is only manager without any knowledge of salesforce and developer. No work from home and you will not get anything for extra work. They do not provide any training related to sf and you will not get reimbursement of certification.