Airtel Africa End User Support Specialist salaries in India

Likes

salary on time

Dislikes

very toxic work culture, politics at its peak, micro management with only some employees. managers have affair with female colleagues and they think they can do anything if you raised your voice they will force you to resign or change your team. Managers only favors to their "Chatu" employees or to those have same caste

Likes

Nothing to like here in this company. Only your salary will come on time.

Dislikes

List is huge but will mention main points only. 1. No flexibility of WFH or hybrid and you have to come 5 days to office. 2. If you are living in Noida or Noida office is near to you then also you have to travel 3 hours to come to office in gurgaon to satisfy HR/Management egos. 3. Floor environment is worst than any BPO, everyone keeps on shouting or discuss everything on your heads and also people attend their calls on laptop speakers in loud voice. You can not focus on your work and then you have to work in night at home. 4. Managers and HR are not supportive here they will play with you like a ball if you raise any concern with them. 5. No cabs facility and food is worst. 6. No learning opportunities and they will never invest on you for learning as like other companies do in form of training and certification. 7. If you are joining here in the name of Airtel my request to you do not join as things are totally different and you will never feel like product based company here. 8. Managers are not that much technical here.

Likes

1. Salary on time (25th or before) 2. Let me think......

Dislikes

1. Sometimes you have to work after office hours 2. No increment/appraisal (even after good performance, because no one cares) 3. Focus on micromanagement! 4. Lack of professionalism 5. Old tech stacks and no growth 6. TPM's are of old mindset, they focus on blaming and under playing the team (not knowing the technical details is big challenge for them, I think) 7. One socking thing is if your laptop damaged accidentally you have to pay for it. 8. Infra related problems are the major issues and at the end you will be blamed. 9. Join when you have no better option

Likes

Salary on time nothing else

Dislikes

1. Unreasonable pressure on leads and devs as print scope and requirement changes on daily basis due to rushed task execution demand of manager. 2. Micro management on peak here,. 3. As an outsider from other team, I have observed that the CS team culture is quite troubling. There is an excessive amount of politics among the both team member and manager, which seems to be creating an unproductive environment. 4. I have observed that on 11/10/2024 only 15-20% of members were present in CS team. There is a partiality going on regarding work from home and office timings for team members. Manager is not able to manage that how team members are coming late to office and going early. 5. I have seen that in many of teams there are 1-2 members are doing permanent WFH. I don't know how HR and managers are doing this kind of partiality.

Likes

1. Salary is always credited on time 2. Learnt a lot by working on new projects

Dislikes

1. Company culture is non existent, I sometimes wonder what does even HR do in this organization. Just interested in strictly implementing work from office and in office itself people just wastes time as the organisation cannot even provide basic infrastructure like good internet and extended screens to do your work. 2. The Senior Management in this organisation is filled with oldies who definitely should retire as they are upto no good. 3. Got one of the worst manager in my team who is partially and does not fairly evaluates everyone. 4. Pathetic hikes just like service based companies.