24/7 Customer Technical Support Supervisor salaries in Hyderabad / Secunderabad

Likes

No work load

Dislikes

...o job security. they will keep you on the bench even if you did not do anything. I had a very bad experience and now they are asking that I have to pay a certain amount for the settlement, I don't even know what kind of settlement they are talking about so radiculous.

Likes

Excellent company overall to work with

Dislikes

There is no value for Tenure employees in the company and you hardly get the promotions and salary hikes, no market correction at all but at the same time high salaries are paid to new hires

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Likes

Worst Experience

Dislikes

Finally this is very worst exp working in 247.ai. NO growth, no compensation, no benefits. If you work in COVID Situation also they will not give one rupee also. At least they didn't give Biscuit also, Worst exp, worst people and worst TL's. So many members got COVID POSITIVE but still they are running people without giving WOrk From Home. See how much negligence about Employees,

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.