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Xplore-Tech Services Customer Service Associate Kolkata Reviews

based on 13 reviews
Updated 21 Dec, 2023

Overall Rating

1.5/5
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Category Ratings

2.0

Job Security

1.6

Skill development

1.5

Promotions/Appraisal

1.5

Work Satisfaction

1.4

Salary & Benefits

1.4

Work-Life balance

1.3

Company culture

Top Mentions in Xplore-Tech Services Customer Service Associate Kolkata Reviews

13 reviews found

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People also ask about Xplore-Tech Services, Kolkata Customer Service Associates

Is Xplore-Tech Services, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.5 out of 5 from over 13 employee reviews, it's clear that most customer service associates have a below average experience working at Xplore-Tech Services, Kolkata. Job Security holds the highest rating at 2.0, while company culture is rated the lowest amongst all factors at 1.3. Read reviews about job security and company culture on AmbitionBox.
Does Xplore-Tech Services, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Xplore-Tech Services, Kolkata customer service associates rate their salary and benefits at 1.4 out of 5, based on 13 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Xplore-Tech Services, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Xplore-Tech Services, Kolkata for customer service associates, click here.
How is the work culture at Xplore-Tech Services, Kolkata for Customer Service Associates?
Work culture at Xplore-Tech Services, Kolkata for customer service associates is rated 1.3 out of 5 by 13 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Xplore-Tech Services, Kolkata for customer service associates, click here.
How is the job security at Xplore-Tech Services, Kolkata for Customer Service Associates?
Based on 13 reviews on AmbitionBox, Xplore-Tech Services, Kolkata's customer service associates rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Xplore-Tech Services, Kolkata. To read reviews about job security at Xplore-Tech Services, Kolkata for customer service associates, click here.

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Gender Based Ratings for Xplore-Tech Services Customer Service Associate Kolkata

based on 12 reviews
1.0
Rated by 1 Woman

Rated 1.0 for Work-Life Balance and 1.0 for Company Culture

women
1.3
Rated by 11 Men

Rated 2.0 for Job Security and 1.4 for Skill Development

men

Working Days for Xplore-Tech Services Customer Service Associate Kolkata

based on 13 reviews
Rotational Shift
74%
Monday to Friday
13%
Other
13%

Work Timings for Xplore-Tech Services Customer Service Associate Kolkata

based on 13 reviews
Flexible timing
Strict (1.30pm - 10.30pm)
Strict (7pm - 4am)
56%
22%
22%

Shift Timings for Xplore-Tech Services Customer Service Associate Kolkata

based on 13 reviews
Night shift
Day shift
50%
50%

Business Travel for Xplore-Tech Services Customer Service Associate Kolkata

based on 13 reviews
No travel
100%
43% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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