Xplore-Tech Services Customer Service AssociateKolkata Reviews
based on 13 reviews
Updated 21 Dec, 2023
Overall Rating
1.5/5
How AmbitionBox ratings work?
Category Ratings
2.0
Job Security
1.6
Skill development
1.5
Promotions/Appraisal
1.5
Work Satisfaction
1.4
Salary & Benefits
1.4
Work-Life balance
1.3
Company culture
Xplore-Tech Services is rated
1.5 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Xplore-Tech Services is rated
1.5 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Xplore-Tech Services Customer Service Associate Kolkata Reviews
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13 reviews found
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Popular
Customer Service Associate in
Kolkata
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Nothing
Dislikes
Fraud company Released issue
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
On time salary on 1st to 3 rd of the month
Dislikes
No work life balance is there. The shift are just rotational for name and no skill development is there for the employee. There is also lots of politics and the management also doesn't care about our issues . There is no growth.
Work Details
The job is boring.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Aug 2022
Likes
The most third class company....you do not get any leave and salary will be deducted at any cause.
Dislikes
Work culture is very bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Nothing
Dislikes
Everything there culture, behaviour, poor management, too much office politics.
Customer Service Associate in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Terrible company, Terrible Management.
Dislikes
Didn't gave me referral bonus, followed up with TL's HR's still no help.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2022
Likes
Worked in a survery process if you give production then its fine if not it is a hell
Dislikes
No work life balance if work like an ox
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2022
Likes
Nothing as much.. Here just work and get money... Every day is last day... No proper management and no company policy as such... Everyone make a own rule from Team Leader to Director. If you are not employed and not getting job then temporary can work for money.. But not for long time if you are looking for career growth.
Dislikes
Company policy, Transport, Team leader and manager are under skilled. They will act like a king and you are their slave. HR is a God and you have to beg for any documents and work.
Work Details
Just like military.. Everyday is the last day. Don't know about next day.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Chaploosi
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Xplore-Tech Services.
Customer Service Associate in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Apr 2021
Likes
Horrible experience
Dislikes
Not a single thing to like in this organization everything is dislikes only
People also ask about Xplore-Tech Services, Kolkata Customer Service Associates
Is Xplore-Tech Services, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.5 out of 5 from over 13 employee reviews, it's clear that most customer service associates have a below average experience working at Xplore-Tech Services, Kolkata. Job Security holds the highest rating at 2.0, while company culture is rated the lowest amongst all factors at 1.3. Read reviews about job security and company culture on AmbitionBox.
Does Xplore-Tech Services, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Xplore-Tech Services, Kolkata customer service associates rate their salary and benefits at 1.4 out of 5, based on 13 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Xplore-Tech Services, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Xplore-Tech Services, Kolkata for customer service associates, click here.
How is the work culture at Xplore-Tech Services, Kolkata for Customer Service Associates?
Work culture at Xplore-Tech Services, Kolkata for customer service associates is rated 1.3 out of 5 by 13 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Xplore-Tech Services, Kolkata for customer service associates, click here.
How is the job security at Xplore-Tech Services, Kolkata for Customer Service Associates?
Based on 13 reviews on AmbitionBox, Xplore-Tech Services, Kolkata's customer service associates rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Xplore-Tech Services, Kolkata. To read reviews about job security at Xplore-Tech Services, Kolkata for customer service associates, click here.
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