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Xome

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based on 124 Reviews

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Filter reviews by

Xome Customer Success, Service & Operations Department Reviews

Updated 1 Jan, 2025

Overall Rating

3.8/5

based on 22 reviews

Rating distribution

5

11 (50.0%)

4

6 (27.3%)

3

1 (4.5%)

2

3 (13.6%)

1

1 (4.5%)

Category Ratings

4.2

Salary

3.8

Company culture

3.8

Work-life balance

3.6

Skill development

3.5

Job security

3.5

Work satisfaction

3.2

Promotions

What employees say about Xome?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

76% employees reported

Flexible timing

61% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

13 reviews

4.2

Rated by Men

9 reviews

Xome is rated 3.8 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th ... Read more

Xome is rated 3.8 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.8

• 22 Reviews

Procurement & Supply Chain

4.5

• 29 Reviews

Engineering - Software & QA

4.4

• 17 Reviews

Finance & Accounting

4.1

• 14 Reviews

BFSI, Investments & Trading

4.4

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Top Mentions in Xome Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Process Associate in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 May 2023

Likes

Team size is small

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Team size is small

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 09 Aug 2023

Likes

Working environment was good.

Salary - Good

Dislikes

Teamleaders are not understanding the teammember situations

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Process Associate in Chennai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jun 2024

Likes

Good managers shift allowance Day shift allowance 2 way cab

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less process Less salary Work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Aug 2023

Likes

good

Skill development - Good

Dislikes

Teamlead are not supportive

Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Chennai

Full Time

·

Operations Department

5.0

posted on 03 Feb 2024

Overall Rating

Operations Leader in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Jul 2019

Likes

The atmosphere is very inspiring and very energetic.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Chennai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Aug 2019

Likes

Best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Xome.

Senior Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2025

Likes

Best company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Discover interview dos and don'ts from real experiences

Senior Process Associate in Chennai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Feb 2022

Likes

Great place to work, good health insurance, compensation and leaves. Good culture and environment.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing. Note: Career growth depends on project you are working on and skills developed.

Work Details

Work life balance here is good compared to other.But high competition.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

The work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Chennai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Apr 2022

Likes

It was nice working in xome

Salary - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Oct 2021

Likes

Xome is a great place to work , especially if you are a fresher I think nothing works better than Xome ! The management & co-workers are amazing. Work pressure is nil. Just have fun, work smart. Xome is Home !

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Senior Process Associate in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2022

Likes

Good work culture

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Upper management

Work Details

Was good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Oct 2021

Likes

The benefits of incentives

Salary - Excellent

Dislikes

Not understanding employees limits and Hr doesn't corss check with employees but alway take up management decisions.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

I had a very good team members.

Work timings: Strict Timings

Work related travel: This is a desk job.

Consultant in DLF

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2022

Likes

Easy to approach management if we have any issues

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Process Associate in Chennai

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

Best place for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

I joined xome as a fresher. And it's been 3yrs now..wonderful experiance and friendly management. Best place for freshers

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Process Associate in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

Company atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Process Associate in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2019

Likes

Great place to work.....

Salary - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The same management issues....

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 May 2021

Likes

No work pressure. Xome is not Xome its a home

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Processing Executive in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2018

Likes

You are free to learn any process. A management who let you work your way and supports you in every step. Mentorship is more visible. Leaders are mentors. I enjoy working in Xome.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nil

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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More about working at Xome

HQ - Lewisville, Texas, United States (USA)
Internet
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Xome reviews submitted by Xome employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Xome is the right company for you. 76% of employees reported the working days a...t Xome as Monday to Friday. 61% employees reported the work timings at Xome as Flexible timing. Read more

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Xome Customer Success, Service & Operations Department Reviews Reviews

Xome Salaries in Customer Success, Service & Operations Department in India

Process Associate 87 salaries	₹2.3 L/yr - ₹3.5 L/yr
Senior Process Associate 53 salaries	₹2.7 L/yr - ₹4.2 L/yr
Process Specialist 8 salaries	₹4 L/yr - ₹5 L/yr
Team Lead Operations 6 salaries	₹6.3 L/yr - ₹8.5 L/yr
Process Associate II 4 salaries	₹2.8 L/yr - ₹3.7 L/yr

Explore more salaries

Employee Benefits at Xome Customer Success, Service & Operations Department

Office cab/shuttle

14 total responses

International/On-site exposure

1 total response

Health insurance

13 total responses

Child care facility

1 total response

+4 more benefits

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