Vortex Engineering Senior Customer Support Engineer Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 20 Aug, 2022
Overall Rating
4.9/5
How AmbitionBox ratings work?
Category Ratings
4.7
Work-Life balance
3.2
Company culture
3.2
Skill development
3.2
Promotions/Appraisal
3.2
Work Satisfaction
2.9
Salary & Benefits
2.7
Job Security
Vortex Engineering is rated
4.9 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vortex Engineering is rated
4.9 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Senior Customer Support Engineer in
Cuttack
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 20 Aug 2022
Likes
Very good work experience
Dislikes
un supporting staff
Work Details
Work policy:
traveling job trouble shooting ATM faults and issues
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Senior Customer Support Engineer in
Chennai
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 02 Mar 2020
Likes
If your work is perfect then No one asking you and no one judge you and you can enjoy and complete your work on time after finishing you can to anything
Dislikes
This company fully politics and traveling is more
Work Details
I am a sr.customer support engineer in vizianagaram my work is ATM installation, maintenance,os installation, troubleshooting,dealing with customers over phone and giving phone support to jn.engineers.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Jul 2023
Likes
Friend circle and managers and TL are too frndly
Dislikes
Work pressure is more at vortex
Work Details
Work days: Monday to Saturday
(Strict Timings)
Service Engineer in
Chennai
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Nov 2022
Likes
Can work on flexible timing
Dislikes
Poor technical team and he which doesn't care about filed engineers
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Service Engineer in
Chennai
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jul 2022
Likes
Overall good
Dislikes
Some times at any situation if any break down occurred they we have to attend the site
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Engineer in
Chennai
Full Time
·
Customer Support Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 28 May 2021
Likes
All is Ok
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Technical Support Engineer in
Bareilly
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 07 Oct 2019
Overall Rating
Technical Lead in
Chennai
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2023
Likes
Good in many aspects specially learning
Dislikes
Nothing big. It is a developing company when I was there.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Engineer (working remotely)
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Work satisfaction and work life balance is good
Dislikes
Nothing
Customer Support Executive in
Chennai
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 May 2022
Likes
Yeah it's a very good and well cultured office from there all colleagues are very friendly and cooperative as well.. I am very grateful to had a part of this family. Thank you very much Vortex
Dislikes
Besically I didn't found any kind of demerit of this company. But they need to increase her sar value and companies services as per employees requirement.
Work Details
Yes it's a very good company from where I am enjoying a lot to work with my colleagues and developing new skill from my seniors....
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
They giving maximum facility for his employees.
Senior Engineer in
Chennai
Engineering Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 May 2022
Likes
Not satisfactory
Work Details
Work timings: Strict Timings
Senior Engineer in
Kolkata
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 May 2021
Likes
Salary on time
Other Vortex Engineering Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Design Engineer in
Chennai
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2024
Likes
The experience was good and fantastic for freshers.
Dislikes
For the last 2 years salary was not credited on time for L1 employment, it is credited only after 15 days late. They have also withdrew variable pay and increment for more than few years without any updates.
Current Management has a poor culture of recruiting referral than eligible candidates.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Field Engineer in
Chennai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2024
Likes
Nothing
Dislikes
No timely payment even expenses,worst management poor company.
Too much of cost cutting
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Senior Engineer Mechanical in
Chennai
Full Time
·
Engineering & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Flexible work culture, and friendly environment
Dislikes
Salary, promotion, hikes, new development of product is lagging
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Engineer in
Chennai
Full Time
·
Production & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2024
Likes
Before pandemic it was good.
Dislikes
After pandemic very worst. More than 10 years peoples getting 23k only.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
ATM Service Engineer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Only take experience and leave the job
Dislikes
They are not paying on time salary and advance and claim also
Senior Technical Sales Manager in
Kolkata
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2024
Likes
Good work culture
Dislikes
Not enough leave
Work Details
Work days: Monday to Friday
(Flexible Timings)
Engineer- Customer Support in
Hyderabad / Secunderabad
Full Time
·
Hardware Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
They are supporting us good
Dislikes
They are not providing correct time salary
Senior Service Engineer in
Chennai
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Nothing is good here no salary on time no TA,DA on time experience Engg are running on field and call centre person are made technical support expert
Dislikes
Everything is worst no growth
Work Details
Work policy:
2 days/week from office
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Tqm Engineer in
Chennai
Full Time
·
Management Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Neutral
Dislikes
No salary improvement and no knowledge development
ATM Engineer in
Mumbai
Full Time
·
Engineering & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2023
Likes
Its preety good to work in this firm as their work environment is Very familiar.
Dislikes
There Salary Hikes are not at all good
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Vortex Engineering's Senior Customer Support Engineers
How is Vortex Engineering to work for?
Vortex Engineering is rated 4.9 out of 5, based on 2 reviews by employees on AmbitionBox.
Vortex Engineering is known for Work-Life balance which is rated at the top and given a rating of 4.7. However, Job Security is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Vortex Engineering read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vortex Engineering?
According to AmbitionBox ratings, Vortex Engineering employees rate its salary and benefits as 2.9 out of 5. You can know more about Vortex Engineering Salaries at AmbitionBox
How is the work culture at Vortex Engineering?
Work culture is rated 3.2 at Vortex Engineering by 2 employees. While job security is rated 2.7 and work-life balance is rated 4.7 at Vortex Engineering. Read detailed reviews by employees of Vortex Engineering on AmbitionBox.