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3.8

based on 136 Reviews

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SurePrep Customer Success, Service & Operations Department Reviews

Updated 12 Nov, 2024
Overall Rating
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4.5/5
based on 16 reviews

Rating distribution

Category Ratings

4.5

Work-life balance

4.4

Company culture

4.2

Job security

4.1

Salary

4.1

Work satisfaction

4.0

Skill development

3.9

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What employees say about SurePrep?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

45% employees reported

Flexible timing

Flexible timing

73% employees reported

Within city

Within city

38% employees reported

View more detailed insights

Gender based rating

5.0
female

Rated by Women

1 reviews

4.5
male

Rated by Men

15 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
4.5
 • 16 Reviews
Finance & Accounting
3.6
 • 44 Reviews
Engineering - Software & QA
3.6
 • 23 Reviews
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Project & Program Management
3.5
 • 4 Reviews

16 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 SurePrep reviews submitted by SurePrep employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SurePrep is the right company for you. 45% of employees reported the wo...rking days at SurePrep as Monday to Friday. 73% employees reported the work timings at SurePrep as Flexible timing. Read more
SurePrep Salaries in Customer Success, Service & Operations Department in India
Process Associate
6 salaries
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₹1.9 L/yr - ₹3.5 L/yr

Verifier
3 salaries
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₹2 L/yr - ₹2.3 L/yr

Operations Executive
3 salaries
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₹2.1 L/yr - ₹2.6 L/yr

Team Lead
2 salaries
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₹4.1 L/yr - ₹4.9 L/yr

Senior Process Associate
2 salaries
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₹4.6 L/yr - ₹6.5 L/yr

Explore more salaries
Employee Benefits at SurePrep Customer Success, Service & Operations Department
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
View All
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