STERIS IT Service Desk Analyst review

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IT Service Desk Analyst in Derby, UK

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Aug 2023

Likes

Genuinely cannot think of anything.

Dislikes

Power tripping American business who call the shots, and the UK agrees even if it affects staff business etc. Basically the UK has no say as it's US company. Business is a HUGE supporter of LGBTQ+ putting on edge about what they say anything. Even if it has nothing to do with LGBTQ+. Anyone who is not part of this group Basically have no say and walk on egg shells. The department has no structure regarding how it's run. No training, no support, no guidance. Your given a phone and desk and told to get on. It takes almost 9 weeks to get 30% of your access to do you job. Seriously!!! And only the US can grant and approve access. Something as simple as a password reset can take 25mins while the user waits on the phone. It's like nothing I've seen before....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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