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SBI Cards & Payment Services

3.7

based on 4.2k Reviews

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SBI Cards & Payment Services Customer Service Associate Reviews

Updated 11 Feb, 2025

Category Ratings

4.9

Company Culture

4.9

Work-Life Balance

4.9

Skill Development

4.8

Job Security

4.8

Work Satisfaction

4.7

Salary

4.5

Promotions

What employees say about SBI Cards & Payment Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

60% employees reported

Flexible timing

83% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

3 reviews

4.7

Rated by Men

3 reviews

SBI Cards & Payment Services is rated 3.7 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfa... Read more

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6 reviews found

Sort By: Popular

Customer Service Associate in Chenaie

Retail & B2C Sales Department

5.0

posted on 07 Jul 2021

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read SBI Cards & Payment Services Reviews based on similar designations

Customer Service Associate in Lucknow

Fullfilmeny team Department

5.0

posted on 17 Nov 2019

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Gurgaon/Gurugram, Haryana, India

Financial Services

1k-5k Employees (India)

People also ask about SBI Cards & Payment Services's Customer Service Associates

Is SBI Cards & Payment Services a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.9 out of 5 from over 6 employee reviews, it's clear that most customer service associates have a positive experience working at SBI Cards & Payment Services. Company culture holds the highest rating at 4.9, while career growth is rated the lowest amongst all factors at 4.5.

Does SBI Cards & Payment Services pay their Customer Service Associates well?

According to AmbitionBox reviews, SBI Cards & Payment Services customer service associates rate their salary and benefits at 4.7 out of 5, based on 6 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that SBI Cards & Payment Services is generally seen as a place that values and rewards its workforce fairly. You can know more about SBI Cards & Payment Services's customer service associates salaries here

How is the work culture at SBI Cards & Payment Services for Customer Service Associates?

Work culture at SBI Cards & Payment Services for customer service associates is rated 4.9 out of 5 by 6 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at SBI Cards & Payment Services.

How is the job security at SBI Cards & Payment Services for Customer Service Associates?

Based on 6 reviews on AmbitionBox, SBI Cards & Payment Services's customer service associates rate job security at 4.8 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at SBI Cards & Payment Services, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

SBI Cards & Payment Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 SBI Cards & Payment Services reviews submitted by SBI Cards & Payment Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SBI Cards & Payment Services is the right company for yo...