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Filter reviews by Mystery Rooms Customer Relation Officer Reviews
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Category Ratings
Work satisfaction
Work-life balance
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What employees say about Mystery Rooms?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
33% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Customer Relation Officer in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I can work as I want,, Because I have freedom company gave me this ,, without any pressure,also I can choose shift according me,, Seniors Ajay sir , prateek sir also shikir sir very supportive and helpful,, Behaviour is very gentle and calm nature,,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I did not get any point for dislike,,
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Relation Officer in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fun loving job profile you go home with a happy face after work
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Salary and work culture.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Relation Officer in Pune
Full Time
Multitasking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst place to work
Dislikes
No personal life, no leaves, worst work enviroment
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Relation Officer in Mumbai
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work in itself is pretty interesting. Teammates in Mumbai branch were supportive and were the main reason that I could survive 3+ years. Its a good place for people who want to work temporarily to gain some experience and who wish to start their own business in future as your communication will increase tremendously.
- Skill development - Excellent
Dislikes
They will hire literally anyone no degree required no certifications. So not a place for bachelors or master's degree holders like me. Some Housekeeping are working at the same post as you are🥲 Worst salary structure, 24/7 under camera surveillance and a bunch of men will be watching you and uploading your pictures in whatsapp group as and when needed.. Uniform is mandatory like subway or McDonald's . If you don't wear it you shall be marked absent or penalties imposed. Penalties are imposed left and right. Accounts team will call to make sure you are not stealing money from the cash drawers although they have everything online. Every damn holiday MANDATORY working with no compensation at all. If at all salary increased they will bring down your incentives so in the end you shall be getting the same amount. In my case Pf amount was deducted but no pf account was made. No sick leave No paid leave No overtime money Salary worst in the industry If there are 5 weeks in a month you can't take weekoff in the last week coz only 4 holidays in a month allowed Physically draining job. SALARY IN CASH HENCE NO SALARY PROOF RELIVING LETTER IS A JOKE. This company used to conduct team outings for other companies but never for their own employees. Working hours somedays used to go up to 11-12 hours....Read More
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work life balance is bad Its not the worst place in the world to work but definitely not the best too.. there is no scope for growth at all. 5 years down the line you will literally be doing the same work.
Work timings: Strict Timings
Work related travel: This is a desk job.
Employee Benefits
Wi-Fi
Customer Relation Officer in New Delhi
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Well totally disappointed .even we not given100percent salery.. And not supported in covid padamic
Dislikes
Pathetic experience. Not even support me base salery n documents
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Fine
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Relation Officer in Mumbai
Customer Relation Officer Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Training, meeting new people, the job satisfaction and salary offered.
Dislikes
Office politics, no job security, poor management team.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
It gets hectic on weekends but amazing. The concept of the company and job profile was interesting.
Work timings: Strict Timings
Work related travel: This is a desk job.
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Customer Relationship Officer in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
don’t work here your life will become miserable they don’t pay salary on time they promise to pay on the 10 th but actually pay on 11th the salary is also low and there is a work overload if you take a holiday on saturday aur sunday they deduct 3 days salary even if you don’t inform them about not coming to work they deduct 3 days salary plus if you leave the company for any reason they don’t give you your salary so please before join this company read some employees review...Read More
Dislikes
very bad organisation
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Relationship Manager in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Likes
Great company to work with. Management is too supportive in all aspects .Worked here for 5 years and it’s been a great journey throughout. Got opportunities to work on multiple tasks and learned a lot new things. If you have skills , your ideas will be taken into consideration by the management. Overall pretty Good experience.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Relationship Officer in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Working at Mystery Rooms has been an incredibly rewarding experience! The work environment is vibrant and supportive, with a fantastic team that feels more like a family. My seniors have been invaluable, offering guidance and mentorship that made my transition into the role smooth and fulfilling.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Pretty Much Nothing.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Manager - CRM in Jaipur
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
One of the best place for work . Mystery rooms gives you a positive work environment and flexibility for all the employees . I am working here from last 2.5 years . All the seniors are very helpful and motivate us . Also good appraisal and promotion .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No negative point overall good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Relationship Officer in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Had a great experience working there. I have worked there for arohnd 1.5 yr. Gained a lot of new experience. I worked at cannoight place branch. The staff there was really supportive
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing as such
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Operations Executive in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Promotions
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Company culture
Work-life balance
Likes
Flexible time and good working environment. Supportive directors who has recognized all the works and given provisions accordingly
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to dislike
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Relationship Officer in Ahmedabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything the staff is all good withe the help of senior I learn everything a lot. And the Operation team help us out to complete the work and solutions.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing all good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Relationship Officer in Ludhiana
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Proper Training and guidelines are given by the team and management.
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Excellent
Dislikes
No paid leaves since the commencement of the company.
Customer Relationship Officer in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
days at the reception were fun
Dislikes
everything except that
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Relationship Officer in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I,m like all the seniors . Ajay sir, Pratik sir, Radhika mam, Sapna mam, Shikhir sir .all the seniors are fabulous . They helpful to you for your every single work on your job .
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I don't think so something bad in this company .
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Mystery Rooms Reviews
Senior HR Executive and Generalist in Noida
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Salary - Bad
Overall Rating
Branch Manager in Mumbai
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mystery Rooms provide good opportunity to earn if you live nearby to the branch you are allotted to.
- Salary - Good
- Job security - Excellent
Dislikes
Everything. Work culture, Non availability of any seniors when required. You will face all the situation by yourself.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Development Manager in New Delhi
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-Life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Branch Manager in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its Unique concept and interaction with all age group customers.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing to dislike
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Telecaller in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its okay for people
Dislikes
Not good enough
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
HR Generalist in Kirti nagar new Delhi
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one thing is of your advantage that you will learn as in this company they will ask you to work and explore more things.
- Skill development - Good
Dislikes
There is not sense of particular roles and designation. They will ask you to work which doesn't come under your job duties and profile. There is no work culture. All you will face is politics no paid leaves, benefits.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Business Development Manager in Kirti nagar
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good learning experience
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Weekends are inevitably working and multitasking culture takes a toll on your job profile.
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Game Managment in Gurgaon / Gurugram
House Keeping Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
RECENTLY IAM WORKING FOR GAME MANAGEMENT IN MYSTERY ROOMS BUT NO JOB SECURITY AND NO CAREER AND VERY ROOD BEHAVIOUR FROM AJAY SAHNI AND PRATEEK AND SIKHIR SIR VERY NICE PERSON
- Salary - Good
- Work-life balance - Good
Dislikes
Ajay sahni
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Overall experience is very nice
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Assistant HR Intern in New Delhi
Intern
Human Resources Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and culture. Teammates are supportive and the management is transparent.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Management is bit slow in addressing employees' issues . There is no job security and also HR team isn't given much importance.
- Job security - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Branch Manager in New Delhi
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a new concept of entertainment in India. You'll be a Multitasker but no professionalism.
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Management and it's policies for their employees.
- Salary - Bad
- Job security - Bad
Work Details
Just average
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Mystery Rooms reviews submitted by Mystery Rooms employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mystery Rooms is the right company for you. 60% of employees r...eported the working days at Mystery Rooms as Rotational Shift. 67% employees reported the work timings at Mystery Rooms as Strict timing. Read more- Home >
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