Popular Vehicles and Services Customer Care Manager Reviews by 5 Employees | Rated 4.0/5

What employees say about Popular Vehicles and Services?

Insights from employee reviews on AmbitionBox

Gender based rating

2.8

Rated by Women

3 reviews

4.5

Rated by Men

2 reviews

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5 reviews found

Sort by: Popular

Customer Care Manager in Malappuram

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2025

Likes

Culture and team work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Manager in Chennai

Full Time

Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 27 Oct 2022

Likes

Job Security

Skill development - Good
Job security - Good

Dislikes

Work Life and Personal Life Balance is Pathetic. Every single person is being Taken for Granted.

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Manager in Chennai

Full Time

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jan 2025

Dislikes

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Manager in Bathery

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2022

Likes

Employee friendly atmosphere.No.1 among the dealers of Maruti in all aspects.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very much delighted to be a part of Popular.

Customer Care Manager

Customer care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2019

Likes

Good working atmosphere , and colleagues always support me at any critical situation in my life. Iam more confident

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Popular Vehicles and Services?

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posted on 17 Aug 2024

Likes

. The company's commitment atention and excellence in the automotive industry inspires me daily. Being part of a leading name with a strong reputation allows me to collaborate with talented professionals and serve a diverse clientele. The dynamic and supportive work environment at [Company Name] not only fosters my professional growth but also provides ample opportunities to contribute to meaningful projects that have a significant impact on the industry....Read More

Dislikes

, resulting in a less supportive atmosphere. Despite these drawbacks, the experience has been a valuable learning opportunity, providing insights into the automotive industry and the chance to work with a diverse range of professionals.

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posted on 19 Dec 2024

Likes

Safe place for Ladies to work.

Job security - Excellent
Company culture - Excellent

Dislikes

Low incentive scheme in Service section.

Salary - Poor
Promotions - Poor
Work-life balance - Poor

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posted on 19 Oct 2023

Likes

Very good platform to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Relationship Manager in Thiruvananthapuram

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posted on 02 Oct 2023

Likes

Great fecilities here, quality manpower for leading the showroom.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Work atmosphere sometimes being horrible, and no proper system for admistration

Deputy Manager in Kochi

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posted on 12 Aug 2023

Likes

Best place to work with for someone in automobile industry

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing... Miss the company

Work Details

Work policy: Depends

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Relationship Manager in Kottayam

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Skill development

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Job security

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Work satisfaction

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posted on 24 Feb 2023

Likes

Excellent company with good working culture, excellent management and company system.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Long working hours

Work Details

Work days: Monday to Saturday (Flexible Timings)

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posted on 23 May 2023

Likes

Salary & incentive employee benefits on time. good Hr practices employee engagement. Lot of opportunity for self development and trainings. Founder vision followed by management . Good employee approach. Best Dealership for any automobile aspirant I must say.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Internal politics by few sales managers . Nepotism. internal growth less though Internal job postings for name sake.

Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Sales Manager in Kochi

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2023

Likes

Accountability

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Infrastructure very poor in industry

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Engineer in Thrissur

Full Time

Engineering Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

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1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Sep 2022

Likes

Nothing

Job security - Excellent

Dislikes

No specific working hours

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kochi

Full Time

Non Voice Department

2.0

Overall Rating

2.0

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Skill development

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posted on 02 Apr 2020

Likes

Iam currently working in Popular vehicles and services this covid time popular is shift to home..they are providing work at home but after given work at home we are facing lot of difficulties call has some issues and given software application is very poor and we can't get a proper feedback from our officials we have to asking for the enquiry they are not do well and also they are not given any help from office we are proving our own gadgets for the office work so we need more difficulties is facing ...because we have to work with net connection and need phone but our area has range issues and also some issues of mobile ..we are facing connectivity issues and other difficulties. but popular is offer full salary that is good. but the above issues is not clear...so please check and given proper feedback....Read More

Dislikes

Team work is very poor in popular.we have not get any proper feedback from our head section.popular coordination is very much poor they are also looking negatives of our work they are not support of our good work.so this will be very much dissatisfied our confidence level and they are irritating too much..

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

My work in popular is customer care executive..and we are looking inbound calls and taking customer queries and answer there feedbacks and we are also helping customer they are facing difficulties...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Popular Vehicles and Services Reviews

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posted on 03 Feb 2025

Likes

Good working environment and workculture, team building ,co ordination

Skill development - Excellent
Job security - Excellent
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Dislikes

Salary package And then increment

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posted on 01 Nov 2024

Likes

Great organization to work with Timely salary payment and incentive relase.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much

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posted on 08 Feb 2025

Likes

Skill development, freedom to be innot

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Dislike the time taken to implement any new innovations

Work Details

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Bodyshop Manager in Alappuzha

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posted on 23 Jul 2024

Likes

Structure and Open operations to employees

Salary - Excellent
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posted on 01 Jul 2024

Likes

On time correct time salary

Salary - Excellent
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Dislikes

Work overload doing 2 manpower work

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posted on 10 May 2024

Likes

Work standard

Dislikes

Unnecessary rules and activities to wasting time

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posted on 17 May 2024

Likes

Like like to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
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Dislikes

Nothing is there, at present good

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posted on 16 Dec 2024

Likes

Employee friendly attitude, respect for Employee life and their family

Company culture - Good
Work-life balance - Good

Dislikes

Appreciations, recognitions etc. are biased sometimes

Salary - Poor
Skill development - Poor
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Work satisfaction - Poor

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posted on 06 Nov 2024

Likes

Good

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Appraisal, holidays count very low,

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Work Details

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posted on 08 Jul 2024

Likes

Work culture and job security

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Popular Vehicles and Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Popular Vehicles and Services reviews submitted by Popular Vehicles and Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Popular Vehicles and Services is the rig...Read more

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Popular Vehicles and Services Customer Care Manager Reviews