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Muthoot Mercantile Customer Success, Service & Operations Department Reviews

Updated 22 Mar, 2025
Overall Rating
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3.4/5
based on 21 reviews

Rating distribution

Category Ratings

3.4

Work-life balance

3.3

Company culture

3.3

Skill development

3.3

Work satisfaction

3.0

Job security

3.0

Salary

2.9

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What employees say about Muthoot Mercantile?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

94% employees reported

Strict (9.30am - 6pm)

Strict (9.30am - 6pm)

68% employees reported

Within city

Within city

56% employees reported

Gender based rating

3.3
female

Rated by Women

5 reviews

3.6
male

Rated by Men

15 reviews

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3.4
 • 21 Reviews
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Top Mentions in Muthoot Mercantile Customer Success, Service & Operations Department Reviews

21 reviews found

Sort by: Popular
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People also ask about Muthoot Mercantile's Customer Success, Service & Operations Department

Is Muthoot Mercantile's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 21 employee reviews, it's clear that most employees have an average experience working at Muthoot Mercantile's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9.
Does Muthoot Mercantile's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Muthoot Mercantile's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Mercantile's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Muthoot Mercantile's Customer Success, Service & Operations Department, click here .
How is the work culture at Muthoot Mercantile's Customer Success, Service & Operations Department?
Work culture at Muthoot Mercantile's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Muthoot Mercantile's Customer Success, Service & Operations Department?
Based on 21 reviews on AmbitionBox, Muthoot Mercantile's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Muthoot Mercantile's Customer Success, Service & Operations Department.

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