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Misumi

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based on 77 Reviews

About
Reviews
77
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491
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5
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2
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Misumi Customer Success, Service & Operations Department Reviews

Updated 11 Mar, 2025

Overall Rating

2.7/5

based on 11 reviews

Rating distribution

5

3 (27.3%)

4

1 (9.1%)

3

2 (18.2%)

2

1 (9.1%)

1

4 (36.4%)

Category Ratings

2.8

Job security

2.8

Salary

2.6

Work-life balance

2.5

Skill development

2.4

Company culture

2.4

Promotions

2.4

Work satisfaction

What employees say about Misumi?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

40% employees reported

Strict (9am - 5.30pm)

50% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

3 reviews

3.6

Rated by Men

7 reviews

Misumi is rated 2.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Misumi is rated 2.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

2.7

• 11 Reviews

Sales & Business Development

3.0

• 23 Reviews

Finance & Accounting

2.2

• 12 Reviews

Procurement & Supply Chain

3.5

• 6 Reviews

Marketing & Communication

2.5

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Process Expert in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Oct 2024

Likes

Just the timing 9-5

Dislikes

No growth Unreliable organisation policies No future growth opportunity No fixed time of Salary Non employee centric organization Fake promises Biased management Toxic work culture Best Suggestion: Do not join this company… Poor Management Fake Promises Policies can change any time based on MD mood No future growth No decorum on thefloor Director uses bad language Shouting on the floor on team mates Worst organisation Do not join...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Representative in New Delhi

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jan 2025

Likes

Nothing to like about

Dislikes

Their toxic culture Their policies Full crunch company Rigid process No flexibility in your shift No flexibility in your work Their can’t make you to think out of box because they are over loaded with their process Its not an MNC its is a call center Join at your own Risk Unhygienic washroom and dirty desk and chair

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Executive in New Delhi

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Nov 2024

Likes

Very bad no appraisal lots of politics bad work culture

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Team Leader in Gurgaon / Gurugram

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2024

Likes

Process, policies and work life balance

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing all okay. Thanks

Logistics Incharge in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Feb 2025

Likes

Job security - Excellent

Dislikes

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Overall Rating

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2025

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Misumi.

Assistant Manager Specialist in Gurgaon / Gurugram

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2024

Likes

Salary higher then market, bonus higher then market, good increments.

Salary - Good

Dislikes

Orthodox work culture, 0 tolerance towards any error, extremely strict in office timing/lunch timings/break timings.

Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

Assistant Manager in Gurgaon Gurugram

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Nov 2023

Likes

More transparent in terms of inter department knowledge transfer

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Work from home has been recalled

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Director Business support in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2023

Likes

Oppertunity to learn and grow

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Sr. Executive-(Customer Service Operations / Business Support) in Gurgaon / Gurugram

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 29 May 2018

Likes

Deciplene only

Dislikes

Accept Deciplene everything

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Hectice, boring no social environment

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Misumi?

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Jobs at Misumi

Gurgaon / Gurugram

1-5 Yrs

₹ 3-4.25 LPA

Gurgaon / Gurugram

0-2 Yrs

₹ 3-3.5 LPA

More about working at Misumi

HQ - Bunkyo-ku, Tokyo, Japan
Industrial Machinery
51-200 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Misumi reviews submitted by Misumi employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Misumi is the right company for you. 40% of employees reported the working ...days at Misumi as Monday to Saturday. 0% employees reported the work timings at Misumi as . Read more

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Misumi Reviews >
Misumi Customer Success, Service & Operations Department Reviews Reviews

Misumi Salaries in Customer Success, Service & Operations Department in India

Warehouse Executive 3 salaries	₹3 L/yr - ₹3.3 L/yr
Assistant Manager Operations 3 salaries	₹7.2 L/yr - ₹8.1 L/yr
Technical Support Engineer 3 salaries	₹7.5 L/yr - ₹10.5 L/yr
Business Support Executive 3 salaries	₹4.8 L/yr - ₹4.9 L/yr
Senior Business Support Executive 3 salaries	₹6.1 L/yr - ₹10 L/yr

Explore more salaries

Employee Benefits at Misumi Customer Success, Service & Operations Department

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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