Mercer Mettl Customer Success, Service & Operations Department New Delhi Reviews

Likes

Compensation and Benefits are only likable here

Dislikes

Work culture is really terrible here, you have to seek permission and approvals for tiny things from manager which is really irritating. Does not have updated technology/tools - it completely manual work like a labour. work is totally related to copy, paste the content from fixed templates and errors are marked even if single dot ismissing, once error marked you will be highlighted in front of all your team member in team meeting. Favoritism exist . Unnecessary Stretched shifts hours, Bad shift timings and No team support. Your work will be treated like your child which can be taken care by you only once you are back from leaves. Each and every single minute's capturing tool(Favourite people has it's password always.) So no learning, No worklife balance only Income is here....Read More

Work Details

Work policy: 3 days in every week, you can not complete it at one go.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Toxic work culture with a lot of politics

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)