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Malayala Manorama

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based on 154 Reviews

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Malayala Manorama Customer Success, Service & Operations Department Reviews

based on 7 reviews

Updated 19 Dec, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.6

Company culture

3.5

Job Security

3.3

Skill development

3.2

Work Satisfaction

3.0

Work-Life balance

2.8

Salary & Benefits

1.7

Promotions/Appraisal

Explore Reviews by Department

Customer Success, Service & Operations

3.3

• 7 Reviews

Marketing & Communication

3.9

• 40 Reviews

Sales & Business Development

4.0

• 19 Reviews

Content, Editorial & Journalism

3.9

• 6 Reviews

Finance & Accounting

1.7

• 6 Reviews

Production, Manufacturing & Engineering

3.6

• 4 Reviews

7 reviews found

Sort by: Popular

Customer Care Executive in Kottayam

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 26 Jun 2024

Likes

It was wonderful... Good company, good team leader. Good office

Dislikes

They not gave id card id you don't have degree.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Branch Head in Patna

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 11 Mar 2024

Likes

They will fire as per your caste...

Dislikes

Dislike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

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Trissur in Kerala

Contractual

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Like

Dislikes

Working time and day

Get interview-ready with top interview questions

View all 8 questions

Customer Assistant in Kerala

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 04 Dec 2024

Likes

Ethics and work atmosphere

Dislikes

Nothing

Assistant Manager - Ad Operation in Kottayam

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 03 Dec 2024

Likes

On time salary and job security

Dislikes

1. No work process 2. No proper appraisal system 3. No skill development programs 4. Need proper domain expertise

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Assistant in Kottayam

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Mar 2022

Likes

Only positive thing I myself find in Manorama is everyone will get there salary at right time without delay or dues

Dislikes

First aspect I dislike in Manorama is if you are a career oriented person it's not a place for you,there is no scope for improving your life or career, there is no proper working atmosphere all must work like machines with emotions or empathy and we will be under a pressure cooker squashing us to juices, and our upper level of authority consist of people's with uncivilized ideas and hypocrisy

Work Details

I am personally very disappointed

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Telemarketing Assistant in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 14 Sep 2020

Likes

Team leader and Manager are good at subject and helpful to the team

Dislikes

Growth is slow, Agents are not even provided with Mail ID's and Alot of groupism in between Agents

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Malayala Manorama.

Top trending discussions

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a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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Jobs at Malayala Manorama

Telecalling Executive

Chennai

1-6 Yrs

₹ 2-2.5 LPA

Field Sales Executive

Chennai

1-5 Yrs

₹ 2-3 LPA

Assistant Team Lead - Telemarketing

Kochi, Kottayam

3-6 Yrs

Not Disclosed

Telemarketing Assistants For M4marry.com

Kochi, Kottayam +1

0-5 Yrs

Not Disclosed

Executive Internal Audit

Kottayam

1-4 Yrs

Not Disclosed

Chartered Accountant

Kochi

2-7 Yrs

Not Disclosed

Internal Auditor

Kochi

1-6 Yrs

Not Disclosed

Collection Assistant/Sub Office Assistant

Kannur, Thrissur +1

0-5 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Malayala Manorama reviews submitted by Malayala Manorama employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Malayala Manorama is the right company for you. 40% of...Read more

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Malayala Manorama Reviews >
Malayala Manorama Customer Success, Service & Operations Department Reviews Reviews

Working Days at Malayala Manorama Customer Success, Service & Operations Department

based on 7 reviews

Rotational Shift

40%

Monday to Friday

40%

Monday to Saturday

20%

Work Timings at Malayala Manorama Customer Success, Service & Operations Department

based on 7 reviews

Flexible timing

Strict (11am - 8pm)

Strict (9.30am - 6.30pm)

40%

30%

30%

Shift Timings at Malayala Manorama Customer Success, Service & Operations Department

based on 7 reviews

Day shift

100%

Business Travel at Malayala Manorama Customer Success, Service & Operations Department

based on 7 reviews

No travel

60%

Within country

20%

Within city

20%

Malayala Manorama Salaries in Customer Success, Service & Operations Department in India

Customer Care Executive 10 salaries	₹1.8 L/yr - ₹3 L/yr
Customer Support 3 salaries	₹2.2 L/yr - ₹2.5 L/yr
Customer Care Assistant 3 salaries	₹2.2 L/yr - ₹2.5 L/yr
MIS Executive 2 salaries	₹2.4 L/yr - ₹2.4 L/yr
Marketing Specialist 2 salaries	₹2.2 L/yr - ₹3 L/yr

Explore more salaries

The Times of India

4.0

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Hindustan Times

3.5

Compare

Dainik Bhaskar Group

4.4

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Amar Ujala

3.9

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