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Jio Payments Bank

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based on 98 Reviews

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Reviews
98
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676
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Jio Payments Bank Customer Success, Service & Operations Department Reviews

Updated 18 Mar, 2025

Overall Rating

4.0/5

based on 16 reviews

Rating distribution

5

9 (56.3%)

4

3 (18.8%)

3

2 (12.5%)

2

0 (0%)

1

2 (12.5%)

Category Ratings

3.5

Work-life balance

3.5

Work satisfaction

3.4

Company culture

3.2

Job security

3.2

Salary

3.2

Skill development

2.8

Promotions

What employees say about Jio Payments Bank ?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

49% employees reported

Flexible timing

17% employees reported

Within city

62% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.2

Rated by Men

13 reviews

Jio Payments Bank is rated 4.0 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit ... Read more

Jio Payments Bank is rated 4.0 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.0

• 16 Reviews

BFSI, Investments & Trading

4.2

• 21 Reviews

Sales & Business Development

4.3

• 15 Reviews

Finance & Accounting

4.4

• 11 Reviews

Risk Management & Compliance

3.1

• 4 Reviews

IT & Information Security

3.6

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Operations Executive in Navi Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Sep 2023

Likes

Very worst situation for third party employees as onroll employees thinking it's their company, there is no chance to become onroll for consultant. In Jio only consultant are working and onroll employees are sitting idle and taking free payment Onroll employees does not have any talent, knowledge, communication skill Kindly verify the same, need justice on it

Dislikes

I don't like anything about Jio as only onroll employees getting paid for no reason, they don't have any knowledge, communication skill Need to verify all people who are sitting idle and taking free payment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Telecaller in New Delhi

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2025

Likes

I like jio company

Work satisfaction - Good

Dislikes

Any company

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jun 2024

Likes

It has provided me a learning experience about banking system. I liked the coordination among team members

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Jio payment banking being a new process customers were unable to catch hold the points about banking, handling customers and management with lot of patience was a difficult task

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Supervisor in Navi Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Feb 2024

Likes

Nothing

Dislikes

Low salary No growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Senior Executive in Mumbai

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Operations Executive in Navi Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2025

Dislikes

Job security - Bad
Promotions - Poor

Overall Rating

Team Manager in Navi Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Mar 2023

Likes

Absolutely nothing

Dislikes

Senior management think they are Mukesh Ambani.Though they show no humility like him. They are extremely rude and arrogant.They have no work and engaged in internal politics all the time.Not a place to grow in career.They will hire you for something else and ask you to do petty jobs and they will behave like they own you.Complete Mismanagement and micromanagement.Don’t work here sit at home instead for 2-3 months and find a better company to work with....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Jio Payments Bank .

Costumer Service in Hyderabad / Secunderabad

Full Time

·

Costumer Care Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Jul 2022

Likes

Costume service this job his a best and great fuchar

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good

Dislikes

Nothing

Salary - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Manager in Navi Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Jan 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Overall Rating

Freelancer in Kanpur (working remotely)

Freelancer

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2024

Likes

The best to explore our knowledge skill

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The salary is the only thing that on time

Workshop Controller (working remotely)

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2024

Likes

Customer care speak Hindi

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I do not drink

Work Details

Work timings: Strict Timings

jio drs in Phusro to Bokaro

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2023

Likes

Thanks

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No only sale and service jio

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Center Manager (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2023

Likes

i want to work in jio bank payment i like to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NO

Work Details

Work timings: Strict Timings

Banker (working remotely)

Full Time

·

Banking Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Dec 2022

Likes

Work from home 🙂

Job security - Excellent
Company culture - Excellent

Dislikes

Following script

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Yes in Trichy

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2022

Likes

Yes. Iam working in Jio payment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No iam about working

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Executive in Calicut

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 19 Nov 2021

Likes

We have the brand image

Dislikes

Very poor work life balancing

Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Team Handling of CSA, CASA sales, Marketing

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at Jio Payments Bank

FinTech
1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Jio Payments Bank reviews submitted by Jio Payments Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio Payments Bank is the right company for you. 49...% of employees reported the working days at Jio Payments Bank as Monday to Saturday. 83% employees reported the work timings at Jio Payments Bank as Strict timing. Read more

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Jio Payments Bank Customer Success, Service & Operations Department Reviews Reviews

Jio Payments Bank Salaries in Customer Success, Service & Operations Department in India

Deputy Manager 6 salaries	₹7 L/yr - ₹11.7 L/yr
Senior Executive Operations 3 salaries	₹2.7 L/yr - ₹3.5 L/yr
Cluster Leader 3 salaries	₹7 L/yr - ₹8.5 L/yr
KYC Officer 3 salaries	₹3 L/yr - ₹3.2 L/yr
Social Media Executive 3 salaries	₹2.7 L/yr - ₹3.5 L/yr

Explore more salaries

Employee Benefits at Jio Payments Bank Customer Success, Service & Operations Department

Office cab/shuttle

1 total response

Joining bonus

1 total response

Paternity leaves

1 total response

Annual health checkup

1 total response

+2 more benefits

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