iTech Ecommerce Customer Service Representative Reviews
based on 4 reviews
Updated 10 Jul, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.4
Company culture
4.4
Salary & Benefits
4.1
Job Security
4.1
Work-Life balance
4.1
Work Satisfaction
3.7
Skill development
3.7
Promotions/Appraisal
iTech Ecommerce is rated
4.1 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iTech Ecommerce is rated
4.1 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
Sort by:
Popular
Customer Service Representative in
Noida
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Nice place to work supporting team and seniors..
Dislikes
Changing Workplace rules and policies at any point..
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Jalandhar
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Feb 2023
Likes
I like company environment and working culture. My Manager is very supported. He is very polite to teach good things,he will guide us in a good way..
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Customer Service Representative
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
Noida
Full Time
·
Compensation & Benefits Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2024
Likes
Literally worst
Dislikes
Bad company .
No growth .
No employee relationship.
Bad work culture .
Lazy boss.
Irrelevant gossip.
No money .
No respect .
Non safety
Work Details
Work days: Monday to Saturday
(Strict Timings)
Process Associate in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Aug 2023
Likes
salary benefits are very good here
Dislikes
work satisfaction in this office is not so good
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Manager in
Ahmedabad
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Feb 2023
Likes
Associated with company from 2019 as account manager, right now working as sales manager. The atmosphere is full of positive vibes. job profile and office culture helps you grown in your professional career.
Dislikes
need more fun activities at regional office.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Office invironment is not good at all.
Dislikes
Full of politics in the office. Worst Experience
Customer Care Executive (working remotely)
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 04 Jun 2024
Likes
no
Dislikes
i have already applied for this job but not yet received any response from them
Work Details
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2021
Likes
There is nothing likeable in this company, it feels like a circus !!! Owner is only making fool of employees and filling his pocket. No work culture is there.
Dislikes
This company hires you giving reference of Alibaba, whereas they are only channel partner and not a direct part of alibaba. They fool job seekers and freshers from college. The salary they provide is below market standards and HR here is useless, they both only know how to talk behind every employee to owner and demotivate everyone.
I have never faced such partiality, owner does not care about employee well being, he will only brag about profit and not give salary as per commitment during hiring. He is just making his own bank balance and bragging to everyone. I do not recommend this place to anyone who wants to do good in career.
They hire people on US profile and brag, there is not even 1% of work ethic of Alibaba !!...Read More
Work Details
There is no work life, they will see how long washroom break you took. The environment is so pathetic and negative. Backend people are treated like trash.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Sep 2020
Likes
Worst place. There is nothing good about it.
Dislikes
Everything. Starting from owner to low staff. Everyone lie about the job and pay.
Work Details
Worst.
Work days: Monday to Saturday
(Strict Timings)
Technical Support Engineer in
Noida
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2018
Likes
Liberty for employee
Dislikes
No
Work Details
Work timings: Strict Timings
Other iTech Ecommerce Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
HR Recruiter in
Noida
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2024
Likes
Very good work culture
Flexible work timings
Learning and development
Managers are encouraging and motivating.
Dislikes
Nothing to dislike
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
HR Generalist in
Noida
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2024
Likes
It's a good place to work and you can see your growth within 6 months if you work hard.
Dislikes
Nothing to dislike
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Backend Coordinator in
Noida
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2024
Likes
great culture, amazing team
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager in
Noida
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2024
Likes
everything is fine
Dislikes
nothing to dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Noida
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2024
Likes
For beginners this company is good
Dislikes
There is nothing dislike about this company
Work Details
Work days: Monday to Saturday
Catalogue Specialist in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2024
Likes
Environment is good.
Dislikes
Nothing much
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Web Developer in
Noida
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Everything is Good
Dislikes
nothing dislike
Work Details
Work days: Alternate Saturday off
Work related travel: This job involves
Travel Within City.
HR Generalist in
Noida
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Apr 2024
Likes
There is nothing likeable in this company. Its full of politics and feels like a daily soap running for the entertainment of the CEO and HR Head. They only care about how much sales the representatives are getting, no work life balance or benefits are available.
Dislikes
This is one of the worst place you shall end up joining if you ever get trapped. The office politics are extreme, there is no focus on employee well being and they (CEO -along with his favs) will always be judging you. It is not a good place especially for females as what you wear, how you look , whom you talk to in office, everything is noticed and discussed among these people.
The CEO is just filling his pocket for his luxurious life and does not care about the employees letting him make this money. He is a big time demeaner and rude as well. Any good looking female joins, you will see him showing them off his car, contacts, watches etc.
If you genuinely want to make a career in life, do not join this place !!!!...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Accounts Manager in
Chennai
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Feb 2023
Likes
They will teach new things
I have very good team to work with
Manager very polite to teach good things, he used to teach all basic things he will guide us in a good way .
I have learnt and gaind some amount of knowledge through this organisation
Understanding persons .
Team will give food support to learn manager will teach all tricks to know about international market . Good environment . And culture....Read More
Dislikes
Need more fun activities
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sr BDM in
Jajpur
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Feb 2023
Likes
I like the work culture and system in this company . There are good work life balance .
Dislikes
Some improvement should be done in remote working regions
Work Details
Work policy:
Work from office only
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.