Indo Thai Airport Management Services Customer Service Associate review

What employees say about Indo Thai Airport Management Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

29% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

4 reviews

2.2

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Customer Service Associate in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2024

Likes

Nothing

Dislikes

Everything management,staff ,work cukt

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in CCS Airport Lucknow

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Jun 2023

Likes

Everything was excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Rotational shift

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Commercial Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Sep 2020

Likes

Dealing with passengers was the greatest experience for me.

Skill development - Good
Job security - Good

Dislikes

Bad management, discrimination, no growth,low salary, bad cab facility for girls,they don't have manners of talking

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Busy life. I had no time for my personal life. I was just doing work and suddenly rotational shifts and back to back shifts, extra hours shift..Only work was my life without extra payment.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Oct 2019

Dislikes

Very bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Ramp

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Nothing provided

Customer Service Associate

Malindo Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2019

Likes

They provide the startup to the freshers thats the best thing about indothai

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Customer Service Associate in Kolkata

Ground Handling Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jan 2022

Likes

There is nothing to like.

Dislikes

Everything is to dislike there. Seniors and staff is very mean and selfish. No one will appreciate your work. No Hike , No learning, No self Developments.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Amritsar

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2019

Likes

It was a nice experience but hectic one

Skill development - Good

Dislikes

Nothing

Salary - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

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Customer Service Associate in Lucknow

CSA Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Feb 2018

Likes

To can get good training here

Dislikes

Low salary ,No job security working environment was not good ,You can manage work and life.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Similar Designation Reviews

Customer Service Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Dec 2023

Likes

work culture ,all time support

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Jaipur

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2023

Likes

Great platform to start career in aviation industry with amazing superior

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There shouldn't be any dislikes from where you have learned to live and grow yourself

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Customer Service Executive in Jaipur

Full Time

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 30 May 2023

Likes

It was great experience to work with and Indothai I used to give great assistance to the VIP guest .

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work-life balance - Excellent

Dislikes

It was on tender base

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Murshidabad

Intern

Other Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Nov 2024

Likes

The experience was very good.as a fresher I get to know so many things.

Skill development - Good

Dislikes

After doing such a hardwork in this company I won't get selected as a customer service executive.The only thing which I dislike about this company.

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Customer Support Associate in Kolkata

Intern

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Jan 2025

Likes

Most important point I need to mention is their team work they work as a family Which truly makes work place a better

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not just I didn't join yet so that's disappoint me

Salary - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Udaipur airport

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 May 2022

Likes

Customer service and working atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Staaf shortage

Work Details

Customer service associate

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Amritsar

Na Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 25 Sep 2018

Likes

It is a starting point if you want to join and gain experience.but career growth nill.

Skill development - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

I pased my 2 years with this company still i love my job only

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Indo Thai Airport Management Services Reviews

Airport Ground Staff in Pune

Full Time

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Nov 2024

Likes

I like management they treat me like adult my managers are very confident I like her positivity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing special but sometime they don't have time for us

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Csa Lead in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2024

Likes

Good to enter in aviation industry,

Dislikes

Management failed to solve employees problem, Not taking proper care of employees Not taking follow up from higher management

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Csa Lead in Bhubaneswar

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Work culture really good and secure

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything is good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Agent 1 in Kolkata

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 05 Jun 2023

Likes

1) Management is super. 2) Work culture is great. 3) Salary is credited on time. 4) If starting in aviation then it is good to go.

Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Duty allocation is not that great, timing is not pleasant at all, but have to keep in mind that it's Aviation Sector, employees have to consider many things before joining.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Agent in Kolkata

Full Time

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Dec 2023

Likes

Nothing to like be working at here.

Dislikes

It is not proper an organisation.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Operator in Kolkata

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Aug 2024

Likes

Company is very good,but manegment is not good,

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Leave is not granted when needed,

Job security - Poor

Airport Ground Staff in Guwahati

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2023

Likes

Good good thinking

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not bad thinking

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Supervisor in Patna

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jun 2024

Likes

Senior is helpful

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Job security

Ground Staff in Kolkata

Full Time

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Mar 2025

Dislikes

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

C.S.A in Bengabad (working remotely)

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2024

Likes

Good and very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very bad

Work Details

Work days: Monday to Saturday

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Indo Thai Airport Management Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Indo Thai Airport Management Services reviews submitted by Indo Thai Airport Management Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Indo Thai Airport Manage...Read more

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Indo Thai Airport Management Services Customer Service Associate Reviews

Indo Thai Airport Management Services Customer Service Associate Reviews

What employees say about Indo Thai Airport Management Services?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

8 reviews found

Similar Designation Reviews

Other Indo Thai Airport Management Services Reviews

People also ask about Indo Thai Airport Management Services's Customer Service Associates

Tell us how to improve this page.

Indo Thai Airport Management Services Reviews by Designations