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IIHT Customer Success, Service & Operations Department Reviews

Updated 27 Sep, 2024

Overall Rating

3.0/5

based on 13 reviews

Rating distribution

5

3 (23.1%)

4

3 (23.1%)

3

4 (30.8%)

2

0 (0%)

1

3 (23.1%)

Category Ratings

3.6

Salary

3.6

Work-life balance

3.5

Company culture

3.5

Work satisfaction

3.4

Skill development

3.3

Promotions

2.7

Job security

What employees say about IIHT?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

89% employees reported

Flexible timing

90% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

5 reviews

3.3

Rated by Men

8 reviews

IIHT is rated 3.0 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th ... Read more

IIHT is rated 3.0 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.0

• 13 Reviews

Engineering - Hardware & Networks

4.4

• 14 Reviews

Human Resources

4.4

• 14 Reviews

Teaching & Training

4.0

• 12 Reviews

Sales & Business Development

1.6

• 7 Reviews

Engineering - Software & QA

4.3

• 7 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Customer Success Executive in Meerut (working remotely)

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 05 Apr 2024

Likes

All good but 0% job security

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Job security

Job security - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Manager Learning & Development in Bangalore / Bengaluru

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Sep 2024

Likes

None

Dislikes

Everything is worst here. Made worst mistake by joining such a foul organisation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Corporate Trainer in Bangalore / Bengaluru

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2023

Likes

Exellent company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Happy with the company

Work Details

Work policy: Bangalore

Work days: Monday to Friday (Flexible Timings)

Operations Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2023

Likes

Good work culture

Work-life balance - Good

Dislikes

No appraisals

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Executive in Bangalore Rural

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 May 2023

Likes

Colleagues are very friendly and helpful. It was amazing

Salary - Good

Dislikes

Management is very worst. They are not understanding the employees situations

Skill development - Poor
Job security - Bad
Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Jun 2023

Likes

Good Company to work....

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

....None

Work Details

Work policy: No one forces to come to office uncless the work is done on time

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Executive in Bangalore / Bengaluru

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2023

Likes

Nothing very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing very good

You are reading trusted reviews. Keep reading to find out more about IIHT.

Senior Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 May 2023

Likes

Work environment hm and the culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Operations Associate (working remotely)

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2023

Likes

Good work-life balance, Good Payroll system.

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

Terrible and very poor management of IIHT Yaksha Dept. Poor business strategies which fluctuates every week, leading confusion to move forward with improper work environment. Yaksha management has no proper guidelines towards sales strategies & employees are pushed forward to executives with frustration and layoff. Poor KT sessions for WFH freshers. Unavailablity & poor response of reporting manager, seniors & other team members with bad code of conduct & prefers talking with unprofessional & unproductive topics. No discussion on work ethics....Read More

Job security - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

associate USD in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2023

Likes

Healthy and friendly environment

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotion and salary are not satisfying

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Mg road

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jul 2022

Likes

Colleagues become gd friend but there is no value for an employee at all as its driven by a person whose approach is negative

Dislikes

Blame games

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Lead in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Aug 2018

Likes

The management is open to new innovations and approach. I have never heard no from them for any idea which I wanted to implement.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Sometimes you need to stretch if the customer requires a quick solution.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Learning Delivery Manager in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

posted on 16 Feb 2024

Overall Rating

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

Got a question about IIHT?

Ask anonymously on communities.

More about working at IIHT

HQ - Bangalore/Bengaluru, Karnataka, India
Education & Training
1k-5k Employees (India)
IT Services & Consulting

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 IIHT reviews submitted by IIHT employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IIHT is the right company for you. 89% of employees reported the working days a...t IIHT as Monday to Friday. 90% employees reported the work timings at IIHT as Flexible timing. Read more

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IIHT Reviews >
IIHT Customer Success, Service & Operations Department Reviews Reviews

IIHT Salaries in Customer Success, Service & Operations Department in India

Customer Success Executive 6 salaries	₹2.5 L/yr - ₹3.5 L/yr
Cloud Engineer 3 salaries	₹4 L/yr - ₹6.5 L/yr
Customer Success Manager 3 salaries	₹6.9 L/yr - ₹9.7 L/yr
Solution Manager 3 salaries	₹4.5 L/yr - ₹7.5 L/yr
Learning Delivery Specialist 3 salaries	₹2.5 L/yr - ₹2.8 L/yr

Explore more salaries

Employee Benefits at IIHT Customer Success, Service & Operations Department

Health insurance

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

View All

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