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Heidelberg Cement

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based on 465 Reviews

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Reviews
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Heidelberg Cement Customer Success, Service & Operations Department Reviews

Updated 11 Mar, 2025

Overall Rating

4.1/5

based on 14 reviews

Rating distribution

5

9 (64.3%)

4

4 (28.6%)

3

0 (0%)

2

0 (0%)

1

1 (7.1%)

Category Ratings

4.2

Company culture

4.0

Skill development

3.9

Job security

3.6

Work satisfaction

3.5

Salary

3.3

Work-life balance

3.2

Promotions

What employees say about Heidelberg Cement?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

67% employees reported

Flexible timing

45% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.1

Rated by Men

13 reviews

Heidelberg Cement is rated 4.1 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Heidelberg Cement is rated 4.1 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.1

• 14 Reviews

Production, Manufacturing & Engineering

4.2

• 101 Reviews

Sales & Business Development

4.2

• 75 Reviews

Procurement & Supply Chain

3.9

• 44 Reviews

Construction & Site Engineering

4.2

• 27 Reviews

Marketing & Communication

3.9

• 26 Reviews

Top Mentions in Heidelberg Cement Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jul 2024

Likes

Worst place to work

Dislikes

Low salary , they give hike only 10%

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CCR Operator in Damoh

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 04 Dec 2024

Likes

Good company

Company culture - Excellent

Dislikes

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Hemm Operator in Damoh

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 11 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Top Heidelberg Cement Interview Questions

asked in Deputy Manager Maintenance interview

Q1. What is the process of cement making?

View answer (1)

asked in Mechanical Engineer interview

Q2. What is a thermodynamics

View answer (1)

Get interview-ready with top interview questions

View all 16 questions

asked in Assistant Manager interview

Q3. How to do alignment and what is the max allowance?

View answer (1)

asked in Graduate Engineer Trainee (Get) interview

Q4. "How the Bench Height is decided for OC mine?"

View answer (1)

asked in Safety Officer interview

Q5. What is ERP and it's type.

View answer (1)

Back Office Staff in Bhopal

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Working environment is very good.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing i dislike about this.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Jhansi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Sep 2023

Likes

Good policy Best atmosphere Working freedom

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Politics feel working under the sales Officer same designation

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Officer in Damoh

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Jul 2023

Likes

Good company culture

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No comments

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Gurgaon / Gurugram

Full Time

·

Sales & Marketing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2022

Likes

Very good environment and amazing Management.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very good environment love to do work ln this organisation.

Work Details

Excellent.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Heidelberg Cement.

Technical Support Engineer in Bhopal

Full Time

·

Customer Service & Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Dec 2020

Likes

Very Good Work Culture and Management , Company Always supportive and Satand with our team members during lockdown.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good

Work Details

I learnt everything on the job.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Supportive members

Discover interview dos and don'ts from real experiences

General Manager in Heidelbergcement India,Ammasandra,Karnataka

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Sep 2023

Likes

The company policy towards H&S,safety and job security is very satisfactory. This is MNC company,follows rules and regulation strictly. Heidelberg is known for CSIR sctivities.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is a lot of office work in every level

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Uttar pradesh

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2023

Likes

It's nice working environment and good support to juniors

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not found many they are improving

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sr engineer ( CCR operator) in Yarrguntla

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2023

Likes

Ntg

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Contract work man not supporting staff

Technical Support Executive (working remotely)

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2023

Likes

like in heidelberg cement

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

heidelberg cement india pvt.ltd

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Officer in Kanpur

C.s.o Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2019

Likes

All skill developed prograam Run in every month..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All organisation are some thing like or dislike

Work Details

I m very happy to work in this organisatio

Work days: Monday to Saturday (Flexible Timings)

Civil Engineer in Kasganj

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Feb 2024

Likes

Skill development - Good

Overall Rating

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at Heidelberg Cement

HQ - Gurgaon/Gurugram, Haryana, India
Building Material
1k-5k Employees (India)
Engineering & Construction

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Heidelberg Cement reviews submitted by Heidelberg Cement employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Heidelberg Cement is the right company for you. 67% o...f employees reported the working days at Heidelberg Cement as Monday to Saturday. 55% employees reported the work timings at Heidelberg Cement as Strict timing. Read more

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Heidelberg Cement Customer Success, Service & Operations Department Reviews Reviews

Heidelberg Cement Salaries in Customer Success, Service & Operations Department in India

Technical Representative 8 salaries	₹2 L/yr - ₹3.6 L/yr
Senior Officer 3 salaries	₹5.6 L/yr - ₹6.3 L/yr
Civil Engineer 3 salaries	₹2.8 L/yr - ₹3 L/yr
Customer Service Officer 3 salaries	₹3.6 L/yr - ₹4.3 L/yr
Senior Officer Information Technology 3 salaries	₹2.7 L/yr - ₹3.5 L/yr

Explore more salaries

Employee Benefits at Heidelberg Cement Customer Success, Service & Operations Department

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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