HCL Healthcare Sports, Fitness & Personal Care Department Reviews

Likes

Working remotely

Dislikes

The Leadership, management and their politics

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

In the start of the job , HCL gave free hand n respect to Healthcare Providers which is totally lost by the the time I left

Dislikes

Almost Everything now , the management is all about micromanagement * NOT ON PERMANENT PAYROLL , IT'S RETAINERSHIP i.e unpaid leaves * then too many pressures as mentioned below * Unrealistic work schedule ( Back to back calls every 20 mins , no breaks ) * Need to call on time , neither before nor after making *Mark closure n explain of All calls done / not done , answered / why not answered * Diet Audits / Prescription Audits by unqualified personel * Call Gets recorded n then Call Audits ( Objective evaluation based on 15 -20 useless parameters in the name of standardisation ) * In the end when the patient understands nothing because of the fancy terms n exotic diet n gives poor ratings * Further pressures to increase NPS ( Net Promoters Score) * Endless meetings on useless topics post working hours *Pressures to use Readymade Diet Templates ( readymade prescriptions) * Unrealistic KRA...Read More

Work Details

No work - life Balance

Work days: Monday to Saturday (Strict Timings)

Likes

Not much work pressure

Dislikes

Retainership

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

He'll for an enthusiastic skilled employee. Good for a person, who knows bothering and having a good face, this is enough to survive. They deserve the worst of everything as they are carrier spoilers.

Dislikes

The management

Work Details

Ok

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

I was happy working over there for sometime but then there was a pressure to maintain a minimum talktime of 3 minutes and minimum of 20 connected calls, just like a BPO straight even if somebody doesn’t want to talk too still we have to extend the call. I’m a Dietitian but over there there was a script and we were supposed to just ask how are you doing and if in case you’re able to follow the diet given by the clinical nutritionist. Anybody can do the job which we guyz were supposed to do even an arts student can do what they’re doing over there....Read More

Dislikes

Almost the same I’ve highlighted above and moreover we guyz were the backbone of the company during Covid times but when we got Covid positive, we were not given paid leaves. Strange right? There was no recognition, no rewards nothing. I’ve learned what Office politics is from this company only. You have to be a buttery person if you have to in good terms with higher management.

Work Details

Work life was worst as the working hours were 9:30-6:30 but they used to arrange the team calls at 6:30 which tends to exceed till 7:30 and sometimes 8.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

Payscale

Likes

Good work environment and culture

Dislikes

No growth no appraisal

Work Details

Same work no change and no growth

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment is good and if you’re a woman then that’s the safest place to work.

Dislikes

Target setting for number of calls dialled and connected to talk to our customers.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Management is not at all fair enough to support their employees,all of sudden they defame people for no valid reason and make you hate the company to leave on your own reasons. No permanent contract,so no sufficient leave policies and no job security ofcourse. Though it's a reputed company ,you can't expect a decent package. Since Igot opportunity to work there I would give 3 star. Few colleagues are really friendly and helpful....Read More

Dislikes

Same as above

Work Details

Same

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.