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BYJU'S Exam Prep Customer Success, Service & Operations Department Reviews

Updated 6 Feb, 2024

Overall Rating

3.0/5

based on 11 reviews

Rating distribution

5

5 (45.5%)

4

0 (0%)

3

3 (27.3%)

2

0 (0%)

1

3 (27.3%)

Category Ratings

3.5

Salary

3.3

Skill development

3.1

Company culture

3.0

Work-life balance

2.8

Promotions

2.6

Work satisfaction

2.4

Job security

What employees say about BYJU'S Exam Prep?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

49% employees reported

Flexible timing

44% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

5 reviews

3.5

Rated by Men

6 reviews

BYJU'S Exam Prep is rated 3.0 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction w ... Read more

BYJU'S Exam Prep is rated 3.0 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.0

• 11 Reviews

Sales & Business Development

3.3

• 42 Reviews

Marketing & Communication

3.5

• 23 Reviews

Finance & Accounting

3.4

• 21 Reviews

Engineering - Software & QA

3.9

• 20 Reviews

UX, Design & Architecture

4.6

• 17 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Operations Associate in Noida

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Apr 2023

Likes

Salary is on time

Dislikes

Culture is highly toxic

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Dec 2022

Likes

Every year you get a good hike of at-least 15%

Salary - Good

Dislikes

No growth, No work life balance

Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Feb 2023

Likes

Work from home

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

No as of now

Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top BYJU'S Exam Prep Interview Questions

asked in Content Writer interview

Q1. What is your thought process to write SEO optimize content?

View answers (2)

asked in BDA interview

Q2. How to sell our courses

View answer (1)

asked in Sme Associate interview

Q3. Tell me about gate

View answer (1)

asked in Admission Counsellor interview

Q4. What is the NEET

Student Support Executive in Noida

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Oct 2022

Likes

Nothing. The managers and HR will mentally torture you.

Dislikes

I dislike the work culture overall. You will get targeted absolutely for no reason.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Associate in Noida

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 15 Oct 2023

Likes

Nothing much

Dislikes

They will cut down your salary.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Faculty in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2020

Likes

they allow us to work from Home .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I always enjoy here sorry'

Work Details

Perfect work life

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Aug 2022

Likes

It is a great place to work and this is my 1st company and I really enjoying working here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislikes about the company

Work Details

Work policy: It completely depends upon your choice

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about BYJU'S Exam Prep.

Customer Success Specialist (working remotely)

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 14 Aug 2023

Likes

Salary is nice.

Salary - Good

Dislikes

Too much of work load.

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Student Support Associate in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2022

Likes

There can be no de merits for this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Associate in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Sep 2021

Likes

Handle youtube and course

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Poor
Work satisfaction - Poor

Associate in Noida

Full Time

·

Customer Success Department

1.0

posted on 06 Feb 2024

Overall Rating

Top trending discussions

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

Got a question about BYJU'S Exam Prep?

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More about working at BYJU'S Exam Prep

HQ - Noida,Uttar Pradesh, India
EdTech
501-1k Employees (India)
Internet
IT Services & Consulting

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 BYJU'S Exam Prep reviews submitted by BYJU'S Exam Prep employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BYJU'S Exam Prep is the right company for you. 49% of e...mployees reported the working days at BYJU'S Exam Prep as Monday to Friday. 56% employees reported the work timings at BYJU'S Exam Prep as Strict timing. Read more

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BYJU'S Exam Prep Customer Success, Service & Operations Department Reviews Reviews

BYJU'S Exam Prep Salaries in Customer Success, Service & Operations Department in India

Senior Associate 9 salaries	₹4 L/yr - ₹5.1 L/yr
Associate 5 salaries	₹4.1 L/yr - ₹5 L/yr
Student Support Executive 3 salaries	₹3.6 L/yr - ₹3.7 L/yr
Content Associate 3 salaries	₹3.7 L/yr - ₹3.9 L/yr
Senior Business Development Associate 2 salaries	₹9.5 L/yr - ₹9.5 L/yr

Explore more salaries

Employee Benefits at BYJU'S Exam Prep Customer Success, Service & Operations Department

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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