Fortune Acron Regina Front Office Supervisor Reviews

Likes

It's a nice property, and if you are here to learn, there is so much you can.

Dislikes

If a guest doesn't pay, they will deduct the whole payment from your own salary instead of chasing the guest. Imagine getting paid only 18k, and got my salary deducted for many months and that too for something that I didn't do!

Likes

1.Working here makes you so strong as because of some terms and conditions of this hotel is very strict and have to follow up blindly in any situation.working under that term and condition and dealing with the guest , make them understand about it and make the things smooth is one of the best thing , I have learned here. 2. Incentives- we have here nice incentives scheme for the staff which gives us nice opportunity to make some handsome amount of earning apart of our salary. 3. Work coordination- I have almost finished more than two and half year here and i found the work coordinate among all the department is very Good which helps to serve the guest more comfortably and because of that we get lots of work appreciation from the guest....Read More

Dislikes

Salary/appraisal- comparing than the other brand hotel , salary structure is Little low and appraisal terms is also same for the all staff whether someone is performing Good or bed , that doesn't impact to much on the appraisal which is not good at all. 2.politics - yes, like most of the organization , here do have politics as well towards the staff , like staff facility , salary increment, yearly promotion and because of that sometimes we feel very discouraged. 3. Lack of innovation- innovation is the biggest things for any organizations because it's improve the performance of the organization and staff too but here instead of doing some new changes in the term and condition , management prefer their old stuff....Read More

Work Details

Honestly , I am enjoying my work here as because I have learnt a lot from this organization. it's very challenging roll for me to handle every situation smoothly with keeping in mind both the things whether it's guest satisfaction or organization motto.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.