FOCUS EDUMATICS Customer Success, Service & Operations Department Reviews

Likes

I have had few friends who worked here, they always raved about the atmosphere. Big part of loving your job is getting along with your coworkers. Feeling compatible with the team will make you feel like you are a valuable member to the organization.

Dislikes

I don't like how they switch coworkers to different teams randomly.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Except at peak hours, there is no job pressue. Your pay will arrive on schedule. Not a terribly strict office.

Dislikes

I would advise the management to adjust the pay in line with the going rate. Need to add night shift allowance, bons and incentives.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Management is biased

Dislikes

Let this be the last company you want to join.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I've been working in this company for the past 4 years. Had a stress-free environment and no work pressure on employees. This is the most satisfying job.

Dislikes

If we get a rotational shift it will be more better

Work Details

Work policy: Work location is based on the employee preference and location

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I personally like the working experience and the office culture.

Dislikes

Eventhough I am part of the company for more than 3 years there is no good salary hike even after promotion in the designation.

Work Details

Work policy: Some Team leads are working from home and some or reporting to office.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Highly impressed with this company. I have learned so many things here. I have seen a noticeable improvement in my career. Thanks for giving me this opportunity.

Dislikes

Nil

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They followed the shift timings properly.

Dislikes

As like other companies here also internal politics plays the major role.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

First of all, I like how we have less pressure while working here. And how I can gradually increase my skills as a leader and worker.

Dislikes

Right now, there is none that I can dislike here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Friendly Managers and flexible coworkers.

Dislikes

There is no improvement regarding the salary. I have been working here for more than 3 yrs, but still recieving 3L+ per annum.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

This is a good platform for the freshers. We can develope our Communicative and learning skills here. I'm personally learned managing the team and time as well.

Dislikes

Nothing

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

Team Leaders, Team Managers and APM are worst. First thing, they don't even know how speak properly in English but still they are TLs and TMs. They terminate the people who are having language skills better than them. Especially my TL( Narmadha Manoharan) doesn't know how team works. She uses bad words like Are you guys idiots, fools, etc... We are not labour here but we are employees but they don't treat us like that. In many MNCs TL and TMs ask their team mates to address by their names rather than sir or madam. But here it's not the same. They terminate....Read More

Dislikes

TL and TMs attitude towards tutors. They forgot that they were earlier the tutors then got promote as leads

Work Details

Work policy: I have been hired on the basis of work from home but TL blackmails to terminate or start work from office. She also says that if her job is at risk then the all the tutors has to bear the consequences

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.