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Element14

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4.0

based on 107 Reviews

Filter reviews by

Element14 Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 3 Jan, 2025

Overall Rating

4.2/5

based on 13 reviews

Rating distribution

6 (46.2%)

5 (38.5%)

2 (15.4%)

0 (0%)

Category Ratings

4.2

Work-life balance

4.1

Job security

3.9

Salary

3.8

Company culture

3.6

Skill development

3.6

Work satisfaction

3.0

Promotions

What employees say about Element14?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Strict (6.30am - 3.30pm)

23% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

8 reviews

4.3

Rated by Men

5 reviews

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13 reviews found

Sort by: Popular

Component Engineer in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Dec 2024

Likes

It's a very good company to work in your retirement period.

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Night shift

Skill development - Poor
Promotions - Poor

Talent Acquisition Executive in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Apr 2024

Likes

Enjoying working here

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not as such

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Pricing Specialist in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2023

Likes

Good to work

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Need more breaks

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Processing Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 03 Jan 2025

Likes

Process is not bad

Dislikes

No work life balance

Promotions - Poor
Work-life balance - Poor

Senior Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Apr 2023

Likes

Good Atmosphere and good management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Product Manager in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2024

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not a lot to complain about.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 27 Oct 2023

Likes

The work is interesting, lots to learn.

Skill development - Good

Dislikes

Lot of politics, no opportunity for growth.

Salary - Poor
Job security - Poor
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Element14.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Apr 2019

Likes

Team is very good

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Politics

Work Details

Hetic

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Support Executive in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Jul 2021

Likes

Happy to have worked. Good for a hard worker. Incentives are good.

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Lack of growth opportunity. Stagnant pay after a certain designation.

Work Details

Manageable. The ones who are dedicated get additional load of burden to carry.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sales administration specialist in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Jun 2021

Likes

It’s pretty good experience working in this company

Salary - Good
Promotions - Good
Company culture - Good

Dislikes

Workload, especially when you get into non technical profile.

Work Details

Can’t say it’s a bad experience

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive Assistant in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2021

Likes

The company let's us work from home with full safety

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The management is very bad and poor handled. They don't respect employees and they are very biased.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Apr 2022

Likes

It's one if the best companies to work in. Learning is for sure in your plate here..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sales Team Leader in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 13 Jan 2021

Likes

It's good

Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Nothing

Work Details

It's excellent

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

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Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

9 participants . poll closed

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AmbitionBox has 13 Element14 reviews submitted by Element14 employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Element14 is the right company for you. 100% of employees reported th...Read more

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Element14 Reviews

Element14 Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Technical Support Engineer 13 salaries	₹6.5 L/yr - ₹10.7 L/yr
Customer Service Representative 12 salaries	₹4.2 L/yr - ₹6.5 L/yr
Senior Associate 7 salaries	₹4.8 L/yr - ₹5.8 L/yr
Customer Service Executive 7 salaries	₹4.8 L/yr - ₹6.3 L/yr
Customer Support Representative 7 salaries	₹4.2 L/yr - ₹6.5 L/yr