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based on 133 Reviews

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DigiVersal Consultants Customer Success, Service & Operations Department Reviews

Updated 1 Mar, 2025

Overall Rating

1.8/5

based on 10 reviews

Rating distribution

5

2 (20.0%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

8 (80.0%)

Category Ratings

2.0

Company culture

2.0

Skill development

2.0

Work satisfaction

1.9

Salary

1.9

Work-life balance

1.7

Job security

1.7

Promotions

What employees say about DigiVersal Consultants?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

40% employees reported

Strict (10am - 7pm)

43% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

1 reviews

2.0

Rated by Men

7 reviews

DigiVersal Consultants is rated 1.8 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects a below average employee experience, indicating poor satisfa ... Read more

DigiVersal Consultants is rated 1.8 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

1.8

• 10 Reviews

Marketing & Communication

2.5

• 17 Reviews

Sales & Business Development

1.3

• 10 Reviews

Content, Editorial & Journalism

2.1

• 9 Reviews

Human Resources

2.4

• 9 Reviews

Finance & Accounting

4.2

• 7 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Cro Executive in Noida

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 20 Jun 2024

Likes

Team members share the same pain so bonding is quite good

Dislikes

No job security, nothing to learn, no appraisals, due salaries pending for months, and no respect for the employees.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Research Associate in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 16 Jun 2023

Likes

Disgust

Dislikes

I along with my whole team are highly disappointed with Digiversal due to their failure to fulfil our salaries, Despite completing all the work on time with the highest rating for customers, they have yet to compensate all Digiversal employees including senior management employees. They have shown no regard for the labour officer, whom they assured that they would resolve the issues and provide our salaries by 15th June 2023. However, they failed to fulfil their promises. Furthermore, the company's director lacks basic courtesy and does not know how to talk respectfully with women and even threatened us that if we will post anything they will take legal action against us....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Dear Ex-Employee of Digiversal, We acknowledge your disappointment with the situation which was unprecedented and led to a fallout and delay in payment of dues of ex-employees. The is to assure you that the payouts are now prioritised and we are committed to honour our responsibilities towards our dedicated employees. Also, the Director due to which this situation arose and threatened the company and its stakeholders, is out of the system and no more working with us. We are now rebuilding our team and company culture which is the true version of Digiversal. We appreciate your patience with us and value your contribution towards our development and progress.

Team Lead in Noida

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 Sep 2023

Likes

Nothing to like now. Earlier the company was good when both the directors were involved in the operations. Things changed when they started hiring senior management team who turned this into a call centre. Ultimately feud started between both and now each senior management member is playing their own games.

Skill development - Good
Work satisfaction - Good

Dislikes

Advice to the remaining director -Just go backs to your basics. Start listening to frontliners instead of depending on your managers. Your hope to build this a corporate class company can not be achieved unless you listen to people who actually deal with customers.

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Dear Team member, Thanks for your feedback. It is well received and being worked upon. We are committed to recreate the Magic called Digiversal, and thrive again.

Top DigiVersal Consultants Interview Questions

asked in Sales Executive interview

Q1. Difference between Sales and Marketing

View answer (1)

asked in Team Manager interview

Q2. How do you leverage AI in your work

View answer (1)

asked in Digital Marketer interview

Q3. What algo you use to rank your website

View answer (1)

asked in Research Associate interview

Q4. What is a valid contract

View answer (1)

asked in Academic Associate interview

Q5. How to avoid AI while preparing research papers

View answer (1)

Senior Executive in Noida

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Mar 2024

Likes

Worst

Dislikes

Worst Director Mr Sudhanshu and Budhesh Chopra. They both fight like animals. Salary no paid and FnF amount is not given

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Dear Ex-Employee of Digiversal, We acknowledge your disappointment with the situation which was unprecedented and led to a fallout and delay in payment of dues of ex-employees. The is to assure you that the payouts are now prioritised and we are committed to honour our responsibilities towards our dedicated employees. Also, the Director due to which this situation arose and threatened the company and its stakeholders, is out of the system and no more working with us. We are now rebuilding our team and company culture which is the true version of Digiversal. We appreciate your patience with us and value your contribution towards our development and progress.

Department Head in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2023

Likes

Very Good Organization for someone to grow and develop their skills & career into international education sector.

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for liking us. We are proud to be associated with you. All the best !

BD Executive in Noida

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Dec 2024

Likes

Nothing...

Dislikes

Everything Everything everything everything Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Associate in Sector 6, Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Mar 2025

Likes

Nothing, all are scammers. So called director sudhanshu sharma lost his mind. Abusive, rude and unprofessional when it comes for salary they just pretend to finding loop holes.

Dislikes

There is no job security, making dollars for assignment writing from international students and pay nothing to writers. Even though they didn't paid to employees as well from couple of months. Frankly speaking don't join this company, they have so called sales manager Abraham firstly asked you to go through the website and after a week expect you to give sales of thousands of dollars. Don't be in there trap....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about DigiVersal Consultants.

Academic Writer (working remotely)

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2023

Likes

The work life culture of this company is good. You can earn a good amount of money if you are responsible enough.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Recently, no work is available or a very few work is available on the portal.

Employer’s Response

Dear Team member, We appreciate your feedback. You may get in touch with our Service Support members for Orders related enquiries.

Discover interview dos and don'ts from real experiences

Senior Research Associate (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Sep 2023

Likes

Nothing good about the environment

Dislikes

Everything. The management is the most unsupportive one.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Dear Ex-Employee of Digiversal, We acknowledge your disappointment with the situation which was unprecedented and led to a fallout and delay in payment of dues of ex-employees. The is to assure you that the payouts are now prioritised and we are committed to honour our responsibilities towards our dedicated employees. We are now rebuilding our team and company culture which is the true version of Digiversal. We appreciate your patience with us and value your contribution towards our development and progress.

Senior Executive in Noida

Full Time

·

Back Office Department

1.0

posted on 29 Dec 2023

Overall Rating

Return to all reviews

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about DigiVersal Consultants?

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Jobs at DigiVersal Consultants

Sales and Customer Support Executive

Noida

1-2 Yrs

Not Disclosed

Talent Acquisition and HR Executive

Noida

1-3 Yrs

Not Disclosed

Academic Research Mentor Digiversal

Noida

1-3 Yrs

Not Disclosed

Sales and Customer Support Executive

Noida

1-3 Yrs

₹ 2.25-3.75 LPA

Human Resources and Talent Acquisition Executive

Noida

1-3 Yrs

₹ 2.5-3.75 LPA

Digital Marketing Executive | SEO Executive - Digiversal

Noida

3-8 Yrs

Not Disclosed

Digital Marketing Trainee | SEO Trainee

Noida

0-1 Yrs

Not Disclosed

SOP , CV & Resume Writers

Noida

0-3 Yrs

Not Disclosed

Assistant Manager Social Media Marketing

Noida

0-2 Yrs

Not Disclosed

Content Developers

Noida

1-2 Yrs

Not Disclosed

More about working at DigiVersal Consultants

HQ - Noida, India
Internet
201-500 Employees (India)
EdTech
Emerging Technologies
Marketing & Advertising

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 DigiVersal Consultants reviews submitted by DigiVersal Consultants employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DigiVersal Consultants is the right company for you. ... 40% of employees reported the working days at DigiVersal Consultants as Monday to Saturday. 86% employees reported the work timings at DigiVersal Consultants as Strict timing. Read more

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DigiVersal Consultants Customer Success, Service & Operations Department Reviews Reviews

DigiVersal Consultants Salaries in Customer Success, Service & Operations Department in India

Research Associate 3 salaries	₹3.6 L/yr - ₹4.8 L/yr
Team Lead Operations 2 salaries	₹5.4 L/yr - ₹6.9 L/yr
Manager Administration & Facilities 2 salaries	₹4.9 L/yr - ₹6.2 L/yr
Project Manager 1 salary	₹6.2 L/yr - ₹7.9 L/yr
Team Lead 1 salary	₹5 L/yr - ₹6.3 L/yr

Explore more salaries

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