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Filter reviews by Croma Campus Customer Service Specialist Reviews
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What employees say about Croma Campus?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
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5 reviews found
Customer Service Specialist in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management focuses more on their image than on the well-being of employees. It’s disheartening.
Dislikes
It’s clear that customer satisfaction is not a priority here. Communication is terrible, with no transparency from management. New employees often feel overwhelmed and intimidated, leading to high turnover rates. It’s not a welcoming place.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Customer Service Specialist (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
The variable pay is practically non-existent; I wouldn't count on it at all. Don’t expect any help from HR when you need it. They’re completely unresponsive.
Dislikes
The company claims to value diversity but fails to act on it in practice. Working from home is the only way I can be productive. I regret taking this job. The stress and lack of support have taken a toll on my well-being. Managers lack the skills to inspire or uplift their teams.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Customer Service Specialist in Bengtol
Part Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Service Specialist in Bangalore / Bengaluru
Freelancer
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s impossible to find someone to address your concerns; they’re always unavailable. Employees are afraid to speak up about issues for fear of retaliation. It’s a deeply unsettling environment.
Dislikes
Management lacks transparency; you end up doing tasks unrelated to your title. The environment is full of negativity and backbiting. I couldn't wait to leave. The atmosphere is filled with negativity. Team members constantly complain about their dissatisfaction. This company doesn’t care about its employees at all. Just a toxic workplace.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Customer Service Specialist in Surat
Apl Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and work/life balance is good and company policy are also good
- Skill development - Excellent
- Work-life balance - Good
Dislikes
Company's management are very very worst and not trustable , they are change his policy according his benefits. Very bad growth system and also have partiality . Which are in favour of manager only those get promotion
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work life is balanced but not satisfied with company management
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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Store Manager in Kakinada
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
No marketing support sales pressure
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company claims to value employees, but actions speak louder than words.
Dislikes
Job security is a joke; one bad quarter, and you're out. I feel like I’m in a constant state of burnout at Trigent. The work-life balance is non-existent. There’s no mentorship or guidance; you’re expected to figure everything out alone. They claim to value diversity, but it’s all talk with no action.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Bhiwandi
Ecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not satisfied poor
- Salary - Good
- Work-life balance - Good
Dislikes
Partiality poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Customer Support Executive in Mumbai
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
During this pendamic situation company support very much even during lockdown we got our salary on time they didn't cut nothing we received our full salary on time
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
For example there is a long and lengthy process
Work Details
Overall my experience in Croma is good I learnt very much from my senior couleague and it will help me in my feature life also
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other Croma Campus Reviews
Technical Content Writer in New Delhi
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No hectic work culture with no pressure.
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary is not very much.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Learning Consultant in Noida
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company...very helpful and supportive director nd managers...
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
System Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good infra
- Job security - Excellent
Dislikes
Office politics, Giving Extra Work which is not mine
- Salary - Poor
- Promotions - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Software Tester in Noida
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike in croma Campus
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The things i like about working at Croma Campus is Environment
- Skill development - Good
- Company culture - Good
Dislikes
The dislike about working at Croma Campus is Job Security
- Job security - Bad
- Work-life balance - Poor
Senior SEO Analyst in Noida
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very Good environment all staff is very Supporting.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Dislikes Croma Campus is a very Best Institute for IT Professional.
Information Technology Support Engineer in Noida
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work timings: Flexible Timings
Counsellor in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Directors are awsm , superb working culture, very supportive staff
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing , In love with cromq
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Admin in Noida
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Always teaching new things that always improves myself
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Here is nothing for dislikes
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Network Support Engineer in Nashik
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everyone talking, supporting a mecha, meeting to learn new things
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing like that happened
- Job security - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 5 Croma Campus reviews submitted by Croma Campus employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma Campus is the right company for you. ... Read more- Home >
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