Contactx Resource Management Key Account Manager Reviews

Likes

Yes

Dislikes

Service Managers are typically responsible for managing service level agreements with customers and external service providers.  Maintain workflow of service department, managing and motivating service staff.  Technical ability, people skills, leadership skills, empathy, a positive attitude, a willingness to serve to technician.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Nothing except the salary…..

Dislikes

They squeeze you out and treat you like workers..forget your personal life after getting this job…they can call you at anytime irrespective of day or night..no breaks not even lunch break. Very rude managers…how much ever you deliver they’re never satisfied. Most importantly you don’t even get experience letter after leaving the company and they block you everywhere….it has happened with 50-60% of the employees....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only profile is good. Working for Big4. But the work culture is pathetic. Management fluctuations. No fix rules n regulations, keeps on changing.. No appreciation but quick escalations for any mistakes. No job security. N notice period is 3 months.. No documents on time.. etc..

Dislikes

No training,no career growth, work life not balance, no appraisal on time.

Work Details

Hectic, no breaks, no motivation

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing.

Dislikes

They lie about working hours and Saturdays holiday while hiring. After you join then weekly off and holidays comes on condition of completing the target.

Work Details

Work related travel: This is a desk job.

Likes

Nothing is good about the company, management is worst, few good clients that too only in bfsi sector.

Dislikes

Everything Even on holidays they try to make employees work.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The leadership team is very supportive, and they genuinely care about employees well being . Communication is clear and transperent. The company regularly checks in with employees to ensure we are happy and have everything we need. I can definitely see myself staying here for the long haul.

Dislikes

Occasionally, the workload can feel overwhelming, especially during busy periods

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Handling team and clients for the first time, thanks to both the directors for trust and guidance on every step to employees. Once a responsibility is given there is a free hand and no micromanagement done. Thank you contactx for such a wonderful experience.

Dislikes

The tolerence is low for unethical practices, non performers and manipulaters.. Sometimes a chance or two is given to see if people change.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Diverse Team members and great skill set of peers. Timely salary (But with multiple deductions, you will never receive full in hand salary) Good Clients but a pathetic internal management Good Roles to work on but a quantity over quality mindset of Contactx Leaders (focusing less on closure and more on useless delivery to client leading to escalation and humiliation of recruiter) WFH (wont be able to spare time for even lunch) Micromanagement Paranoid behavior of Leaders/Management....Read More

Dislikes

Regular Humiliation Higher than thou attitude of management Setting high targets to sweat and bleed the recruiter(need based) Multiple deductions in salary No training provided, no skill improvement, no scope of error (Things are said/taught in an aggressive manner) Lack of professionalism Salary given is lower than market standard. Employees leave this job on regular basis, no ones stay for long period. Shocked to see a few 5 start rating, fake stars given....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.