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Castrol

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based on 440 Reviews

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Reviews
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Castrol Customer Success, Service & Operations Department Reviews

Updated 13 Feb, 2025

Overall Rating

4.8/5

based on 9 reviews

Rating distribution

5

6 (66.7%)

4

3 (33.3%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.7

Job security

4.6

Company culture

4.6

Work-life balance

4.5

Skill development

4.5

Work satisfaction

4.4

Salary

3.9

Promotions

What employees say about Castrol?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

80% employees reported

Flexible timing

100% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

2 reviews

4.8

Rated by Men

7 reviews

Castrol is rated 4.8 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Castrol is rated 4.8 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.8

• 9 Reviews

Sales & Business Development

4.2

• 186 Reviews

Marketing & Communication

4.2

• 55 Reviews

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4.5

• 18 Reviews

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• 18 Reviews

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• 7 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Data Analyst in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jun 2023

Likes

Fl exibility & Work Environment

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Area Manager in Kolkata

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 May 2023

Likes

Salary and benefits

Salary - Excellent
Job security - Good

Dislikes

No promotion

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Smollan in Ghazipur

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday

Customer Operations in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Jan 2023

Likes

Work environment, culture, supportive manager

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

nothing to dislike as such....

Customer Service Manager in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2024

Likes

It's a wonderful company to work with. It helps employees grow and maintain work life balance.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no job security.

Senior Executive in Mumbai

Contractual

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2023

Likes

Everything

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such for now

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operation Support in Mumbai

Contractual

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2023

Likes

People and Culture, Human Values

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hiring on Contract basis

You are reading trusted reviews. Keep reading to find out more about Castrol.

Program Lead in Pune

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Sep 2019

Likes

Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Promotions - Poor

Overall Rating

Discover interview dos and don'ts from real experiences

Team Member in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Jul 2018

Likes

Learning

Skill development - Good
Job security - Good

Dislikes

Growth and work life balance

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at Castrol

HQ - Pangbourne, Berkshire, United Kingdom (UK)
Petrochemicals
501-1k Employees (India)
Public
Automobile

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Castrol reviews submitted by Castrol employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Castrol is the right company for you. 80% of employees reported the workin...g days at Castrol as Monday to Friday. 100% employees reported the work timings at Castrol as Flexible timing. Read more

Home >
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Castrol Reviews >
Castrol Customer Success, Service & Operations Department Reviews Reviews

Castrol Salaries in Customer Success, Service & Operations Department in India

Marketing Executive 3 salaries	₹2.8 L/yr - ₹4.5 L/yr
Deputy Manager 3 salaries	₹15 L/yr - ₹20 L/yr
Team Member 3 salaries	₹4.8 L/yr - ₹7.5 L/yr
Technical Service Analyst 3 salaries	₹34 L/yr - ₹50 L/yr
Back Office Executive 2 salaries	₹2.2 L/yr - ₹2.8 L/yr

Explore more salaries

Employee Benefits at Castrol Customer Success, Service & Operations Department

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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