BT Business Customer Support Associate Reviews

Likes

Very nice culture

Dislikes

Learning is little less

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is pleasure working with such a wonderful brand ♥️

Dislikes

Na

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Transportation

Dislikes

Everything apart from transport

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great place to Work

Dislikes

All 👍 nothing to dislike

Likes

Work culture is great, also the kind of flexibility BT provides is excellent

Dislikes

Internal politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything except salary

Dislikes

Salary and increament

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pay was good

Dislikes

Office politics

Likes

Stability

Dislikes

Skill Development, Salary, Work Life Balance, Roles have lesser meaning a Senior Associate/SME does the work of a Team Lead, Quality Expert and PMO while the higher management just expects the same to continue

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They have pickup and drop facilities for all employees

Dislikes

Higher management is very biased. Does not understand medical emergency. Your voice will not be heard. Promotion rate is near to zero. No matter how much you work you will not get highlighted based on performance.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Very good culture

Dislikes

Spoiled by indian mid and senior level management. Top level people are looting the company with various ways. Top level employees in india are creating their own fav people for that purpose they are simply sidelining good brains. They need talkative people not working people.

Likes

Dislikes

The management has lost all the sense. BT was known to be one of the companies which never ask people to leave, but now the management has gone to such a depth that they will make unnecessary and useless HR/ER cases to fire you from your job.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Door to door pick up and drop with AC cab, Work life balance is good, management will encourage you to grow, you can reimburse your certification fee, subsidised Meal, Free cookies, Office party in every Quarter and many more...

Dislikes

Salary hikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

All employees benifit like , cab facilities, enough leave to utilise, hybrid working, work life balance is great, free tea coffee biscuits. This is MNC as a MNC should be. All madical coverage, you will get 10 days extra leave if you are getting married or you are becoming parent , this leave count will not count in you Anual leave. YOU WILL GET Anual leave 21 and sick leave is 14 So total 35 leave in a year. No other companies provide....Read More

Dislikes

Learning skills is problem

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall work life balance supported by the overseas UK management.

Dislikes

Only 5% chance of sponsored professional certifications. Indian Senior Managers clearly states -"I will not sponsor anything that doesn't directly benefit projects" (As if they are sponsoring from their pockets) Company works 98% on home made legacy applications that are mostly dos-based. No proper Project Mgmt tools used as a result employees even if gets self certified with current apps and tools, gets dull in no time from noon-usage. Pathetic salary growth. Since last 10 years it's the same story every year -1st 3 Quarters Huge Profit and business topping the chart. Last Quarter just before appraisal, either loss overall or in one business head or a scam and share price loss or profit but EBITDA down....Read More

Likes

Work life balance is at its best. In BT there is no concept of promotion. Everything is skill based. To move to upper level one needs to clear skill test and interview. Same for IJP. Hence, skillset gets at most priority. The L&D is great in this company. They really focus on employee's skill development. Great company to work with.

Dislikes

If u can not negotiate properly Har might give you a base level salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.