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BT Business

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4.0

based on 1.4k Reviews

Video summary

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BT Business Customer Service Advisor Gurgaon / Gurugram Reviews

Updated 10 Aug, 2024

Overall Rating

3.3/5

based on 4 reviews

Rating distribution

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

3.4

Work-life balance

3.0

Company culture

3.0

Salary

2.9

Job security

2.6

Promotions

2.5

Skill development

2.5

Work satisfaction

What employees say about BT Business?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

1 reviews

3.1

Rated by Men

3 reviews

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4 reviews found

Sort by: Popular

Customer Service Advisor in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Aug 2024

Likes

Everyone is supportive and great

Job security - Good

Dislikes

Salary is very less even tho we're doing same work and hours we are getting paid 50% less than experience and the increment after contract is shit

Salary - Poor
Promotions - Poor

Customer Service Advisor in Gurgaon / Gurugram

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 Dec 2023

Likes

Uk shifts

Salary - Good
Work-life balance - Good

Dislikes

So many things

Skill development - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Advisor in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2022

Likes

Nothing at all. Worst experience and hell organization

Dislikes

Politics. They treat their employees as a robots.. they don't want human beings.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Advisor in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2022

Likes

On time salary Ample paid leaves Best working environment Supportive colleagues and managers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing that you will not like in BT

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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BT Business Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 BT Business reviews submitted by BT Business employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Business is the right company for you.