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BoAt

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based on 126 Reviews

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BoAt Customer Success, Service & Operations Department Reviews

Updated 20 Jan, 2025

Overall Rating

3.9/5

based on 18 reviews

Rating distribution

5

9 (50.0%)

4

4 (22.2%)

3

2 (11.1%)

2

0 (0%)

1

3 (16.7%)

Category Ratings

3.9

Company culture

3.8

Job security

3.7

Work satisfaction

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.1

Promotions

What employees say about BoAt?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

62% employees reported

Strict (10am - 6pm)

32% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

5 reviews

3.8

Rated by Men

13 reviews

BoAt is rated 3.9 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th ... Read more

BoAt is rated 3.9 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.9

• 18 Reviews

Engineering - Software & QA

3.2

• 18 Reviews

Sales & Business Development

3.6

• 13 Reviews

Marketing & Communication

3.4

• 13 Reviews

Procurement & Supply Chain

4.0

• 10 Reviews

Finance & Accounting

3.8

• 9 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Online Reputation Manager in New Delhi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Jan 2025

Likes

Just a caption "You will leave boat but boat memories will never leave you"

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Growth opportunities are less

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer experience Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jul 2023

Likes

There is nothing to like since last year when few top level management people were hired.

Dislikes

You will not get the hike here No hierarchy Performances are not acknowledged No hr management Once you are in. You cant leave this company without hassle Management takes subordinates for granted and no 2 way communication Low skilled manager may destroy your career here. No worth to work here. Everything is fake here which looks great from outside

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2024

Likes

The company employee and team are very supportive

Salary - Good
Job security - Good
Company culture - Good

Dislikes

They do not work as team work sometime

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Assistant Manager in Mumbai

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2024

Likes

culture is very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions may not be work

Senior Quality Analyst in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Oct 2023

Likes

Good place to work, got the opportunity to learn more about process for business development..

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Cab facility needed

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Operations Key Account Manager in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 Mar 2023

Likes

Overall learning is good

Skill development - Good
Job security - Good
Work satisfaction - Good

Dislikes

No work life balance and very unprofessional culture

Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about BoAt.

Quality Lead in New Delhi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2023

Likes

Work culture and learning environment

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions and salary

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Oct 2024

Likes

Worst company

Dislikes

If u do something wrong they will put legal case on you , your whole life will be suffering fighting with case,

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Manager in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 May 2023

Likes

Great work culture

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Back Office Executive in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2023

Likes

Logistics Executive supply chain

Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing's

Salary - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Care Taker in Mumbai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 Jun 2023

Likes

Yes

Work satisfaction - Good

Dislikes

No one can adjusted

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Warehouse Executive in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2023

Likes

Yes all good, culture is so good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislik

Work Details

Work days: Monday to Saturday (Strict Timings)

Escalation Engineer in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

posted on 29 Mar 2024

Overall Rating

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

5.0

posted on 26 Jan 2024

Overall Rating

Team Leader (Technical) in Mumbai

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2023

Likes

Less work pressure hence good work life balance.

Salary - Good

Dislikes

Less growth opportunities and less possibilities of skill development.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Sales and Operations Intern in Gurgaon / Gurugram

Intern

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 18 Sep 2024

Likes

It's just a cool brand to work with

Dislikes

1) The Work SOPs are way too weak making a simple task way too lengthy, hectic, and monotonous, 2) Apart from the marketing Dept. The culture in other depts is way too toxic, coupled with pressure, late-night demands, and no respect for personal space. 3) Criticism is more than constructive feedback, with no such appreciation 4) They put so much pressure on interns as well. 5) People here are not really welcoming towards new joinees 5) Made me left the brand within 20 days of joining...Read More

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

DEO data enrty oparator in Thane

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Jun 2023

Likes

Yes I am like

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not promotion

Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at BoAt

Consumer Electronics & Appliances
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 BoAt reviews submitted by BoAt employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BoAt is the right company for you. 62% of employees reported the working days a...t BoAt as Monday to Saturday. 71% employees reported the work timings at BoAt as Strict timing. Read more

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BoAt Customer Success, Service & Operations Department Reviews Reviews

BoAt Salaries in Customer Success, Service & Operations Department in India

Customer Service Representative 4 salaries	₹2 L/yr - ₹3 L/yr
Operations Manager 4 salaries	₹8.5 L/yr - ₹10.9 L/yr
Customer experience Manager 4 salaries	₹7 L/yr - ₹10 L/yr
Customer Support Executive 3 salaries	₹1.9 L/yr - ₹2.5 L/yr
Customer Service Executive 3 salaries	₹1.2 L/yr - ₹2.8 L/yr

Explore more salaries

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