AmbitionBox
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Full Time
Operations Department
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Brands also gives priority to the guest. Very customer centric because of owner involvement in guest feedback response
No accountability, no process, most of manager don't deserve on their designation, poor knowledge
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Customer Success, Service & Operations - Other Department
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There is nothing to like about as only thing you could be grateful if you get good people in your team.
This has no boundaries in it all of it is politics no appreciation and upper management is disaster it like if you try to do innovative you will be a problematic to them as this will affect on their people who are relying on them and also the HR are not even thinks logically while taking decisions they blindly trust on those upper management conclusion. I will better recommend you to do some where else if you want your mental health to be maintained....Read More
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Category Management & Operations Department
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Process was good
Salary increment is too dely
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Strategic & Top Management - Other Department
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Founders
Career growth is slow
Full Time
Operations Support Department
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They treated all are equal
Nothing
Work days: Monday to Friday (Flexible Timings)
Full Time
F&B Service Department
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Employees benefits
Management is not good
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
F&B Service Department
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Operations Department
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It's best company for me now a days because it helped me in bad days and managements are very supportive transparent. And they gives us such a good amount of salary.
Yes some we are getting issue with OT and nthg else.
Yes now work life is being interesting with learnings with some apps not enough any stress during working hours
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Department
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Ummmm nothing
Worst company i have ever worked with.they fired most of the employee during covid 19.they have no rules no professional management.entire management was not from hospitality background
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Operations Department
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All good
All good
All good
Work timings: Flexible Timings
Work related travel: This is a desk job.
Operations Department
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Salary package is decent
Management is not good at all, which department is dedicated for which task it's very confusing in BTC. Direct interferences in store operations by management, which is makes negative impact on store environment. Cafe manager is just a post, Cafe manager can't take direct actions. Even Schedule making also taking by senior management. Most amezing people's lives a mission of impossible work.
Average rating
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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There owner is down to earth and I am very happy to work in this brand company culture is good and there 5 day working system is good we are give more time to our family just because 2 weekly off that is very important for us because some time is very difficult to manage personal and professional life at the same time I am happy to work with Blue tokai coffee roasters.
Take very long time of appraisal in food industry every appraisal period is 6 moth but here take 1.5 year of one appraisal and increment only 1 or 2 k only only this think I don't like that in here.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Projects Department
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They compensate their staff well at various levels of leadership and general structure hierarchy. Work life balance in most departments is optimal and you're never pushed out of your comfort zone
Extremely dis-regulated leadership that provides no direction for growth or mentorship. The professional or personal development has to be taken up by employees themselves because the leaders at senior positions do not have any experience in grooming or people management. Hard work is measured on feelings of your manager rather thansubstantial measurable data from your performance reviews and appraisals. No job security in the organisation, as you might be asked to leave the very next day by your manager without cause....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Customer Success, Service & Operations - Other Department
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2 weekly offs
Partiality Whistle blower staff Hiring zero knowledge store manager Barista train a store manager Decided to make brew master but no salary increment Area manager interferes in personal life of staff. Policies are not same for all staff. Poor environment. Some staff are together at one store from 2-3 years so they want shift together they are not doing shift with new staff. Some customer are doing complaint to senior management like company owner or regional head....Read More
Full Time
F&B Service Department
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I got a lot of knowledge about coffees. HK also gets promotions in Blue Tokai. This is the same thing about Blue Tokai. Blue Tokai is the best company for a beginner or an experienced person. In my opinion, the best experience I got was from Blue Tokai because I got to know a lot about coffees.
The only thing I didn't feel was that the employees were not listened to or the employees were misunderstood. It may be heard by the managers that the manager has misbehaved with the employees but he has filed a complaint against the wrongful employees.
Work days: Rotational Shift (Flexible Timings)
Full Time
Marketing Department
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Learning opportunities, grounded and dedicated employees, Founder's thought and values they are carrying but unable to get that at organization level or leaders to adopt that values.
Employees currently as on April 2024 face several challenges. While hard work is expected, recognition seems lacking. A lack of trust in existing employees creates a barrier to feel integrated or trustworthy. office politics and favoritism lead to stressful, competitive and unhealth environment. Unrealistic expectations are compounded by lack of clear goals and direction at the start of the year, making success impossible or difficult. Performance reviews heavily scrutinize work with limited, unbalanced feedback throughout the year. Finally, a focus on investor interests or investment collection overshadows employee well being, leading to disengagement. Inconsistencies between what's communicated and reality are disorienting and erode trust. New leaders were empowered to humiliate, insult and disrespect the existing employees and then those were fired post creating toxic work culture and no action were taken. strong politics exists to suppress the voices or blame to be labelled as Poor performance case....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
F&B Service Department
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Every year I get encouraged, I get to learn a lot, I get to get two coffees on a daily basis, which has become my habit to drink coffee, I get to learn a lot of knowledge about coffee. Thank you blue tokai
We can't serve coffee to any of our friends.
Full Time
Front Office & Guest Services Department
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All is good teaching techniques
Reason is sinior don't understand the staff problem example area manager
Work days: Rotational Shift (Strict Timings)
Full Time
Food, Beverage & Hospitality - Other Department
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Blue tokai provide 2 week off, get salary by the end of the month,the work environment, new digitisation
I didn't find anything to dislike yet.
Full Time
Base kitchen Department
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If you want to make your future then this is not the right company for you
The working culture here is not good and the management is very bad.
Full Time
Kitchen / F&B Production Department
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The staff meals which were then cancelled
Everything, the work life balance to how HR treats the employees
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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