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Bigtree Entertainment

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3.7

based on 72 Reviews

Filter reviews by

Bigtree Entertainment Customer Success, Service & Operations Department Reviews

Updated 29 Mar, 2025

Overall Rating

4.5/5

based on 8 reviews

Rating distribution

5 (62.5%)

2 (25.0%)

0 (0%)

1 (12.5%)

0 (0%)

Category Ratings

3.9

Salary

3.7

Company culture

3.7

Work satisfaction

3.6

Work-life balance

3.3

Promotions

2.9

Skill development

2.5

Job security

What employees say about Bigtree Entertainment?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

100% employees reported

Within country

37% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.5

Rated by Men

7 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.5

• 8 Reviews

Finance & Accounting

3.3

• 9 Reviews

Sales & Business Development

4.3

• 6 Reviews

Engineering - Software & QA

4.8

• 6 Reviews

8 reviews found

Sort by: Popular

Senior Manager in Noida

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Sep 2024

Likes

There is a lot to do like multitasking kind of thing for tech people. Collaborately working and finding solutions.

Salary - Good

Dislikes

Unlike the big MNC's there are no skill development courses are for tech/non tech people and some teams have work while some teams taking all the benefits for only gossips and roaming.

Skill development - Poor
Job security - Bad

Application Support Manager in Kolkata

Full Time

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Mar 2025

Likes

Mostly I like here we get salary on time

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Future security

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Mumbai

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Aug 2017

Likes

Salary and appraisal are good as compared to other companies. Training provided by our trainer Ghizal Shaikh is Enjoyable, eye-opening, helpful - a good starting point.

Salary - Good
Skill development - Good
Promotions - Good

Dislikes

Drastic company regulation changes. No care for employees. Overall complicated policies and process as the managers do not have co-ordination and don't know what exactly they except from employees. Disrespectful behavior against employees, employees do not feel valued at all.

Job security - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Systems Engineering Team Lead in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Feb 2022

Likes

Work culture is very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Andheri

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2022

Likes

Hi. it was great working with such a beautiful company. Where work balance was well maitain, good management. I have worked with so many companies. But I never found a such a good company. When people losing their job. Company didn't pay them before throwing out from company. Bookmyshow understand people feeling. It's very hardy feeling during lockdown the entire process was got shut down. I wish to those who are planning to work with bigtree it will be great working culture. 😊.......Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not at all dis-satisfy.

Work Details

Awesome ❤️.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Executive - Events Operations in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Jun 2020

Likes

Very transparent about companies situation and very helpful in this pandemic. Must appreciate.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Favouritism.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Event Executive in Mumbai

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 11 Jul 2022

Likes

Free work culture,

Salary - Good
Company culture - Good

Dislikes

No job security, HR and company seniors won't even think once to put you out from the company. No matter for how many years you have given to company, working day or night or no, never thought that they will turn upto this side.

Job security - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Bigtree Entertainment.

Senior Executive - Events Operations in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Mar 2019

Likes

Friendly environment.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Partiality and politics.

Work Details

Work days: Rotational Shift (Flexible Timings)

Return to all reviews

Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Bigtree Entertainment reviews submitted by Bigtree Entertainment employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bigtree Entertainment is the right company for you. ...Read more

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Bigtree Entertainment Customer Success, Service & Operations Department Reviews Reviews

Bigtree Entertainment Salaries in Customer Success, Service & Operations Department in India

Senior Customer Service Executive 9 salaries	₹3 L/yr - ₹5.8 L/yr
Customer Care Executive 7 salaries	₹1.7 L/yr - ₹4 L/yr
Team Lead 4 salaries	₹5.5 L/yr - ₹6.6 L/yr
Senior Customer Support Executive 4 salaries	₹3.1 L/yr - ₹4.5 L/yr
Senior Executive Operations 3 salaries	₹3.5 L/yr - ₹5 L/yr