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Bigtree Entertainment

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4.0

based on 69 Reviews

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Bigtree Entertainment Customer Success, Service & Operations Department Reviews

based on 8 reviews

Updated 27 Sep, 2024

Overall Rating

4.6/5

How AmbitionBox ratings work?

Category Ratings

4.5

Salary & Benefits

4.1

Promotions/Appraisal

4.0

Work-Life balance

3.7

Company culture

3.3

Work Satisfaction

3.0

Skill development

2.5

Job Security

Explore Reviews by Department

View All

Customer Success, Service & Operations

4.6

• 8 Reviews

Finance & Accounting

4.6

• 7 Reviews

Sales & Business Development

4.3

• 6 Reviews

Engineering - Software & QA

4.8

• 6 Reviews

8 reviews found

Sort by: Popular

Senior Manager in Noida

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 27 Sep 2024

Likes

There is a lot to do like multitasking kind of thing for tech people. Collaborately working and finding solutions.

Dislikes

Unlike the big MNC's there are no skill development courses are for tech/non tech people and some teams have work while some teams taking all the benefits for only gossips and roaming.

Application Support Manager in Kolkata

Full Time

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 15 Sep 2024

Likes

Mostly I like here we get salary on time

Dislikes

Future security

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Customer Service Executive in Mumbai

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 19 Aug 2017

Likes

Salary and appraisal are good as compared to other companies. Training provided by our trainer Ghizal Shaikh is Enjoyable, eye-opening, helpful - a good starting point.

Dislikes

Drastic company regulation changes. No care for employees. Overall complicated policies and process as the managers do not have co-ordination and don't know what exactly they except from employees. Disrespectful behavior against employees, employees do not feel valued at all.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Systems Engineering Team Lead in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Feb 2022

Likes

Work culture is very good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Andheri

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Jun 2022

Likes

Hi. it was great working with such a beautiful company. Where work balance was well maitain, good management. I have worked with so many companies. But I never found a such a good company. When people losing their job. Company didn't pay them before throwing out from company. Bookmyshow understand people feeling. It's very hardy feeling during lockdown the entire process was got shut down. I wish to those who are planning to work with bigtree it will be great working culture. 😊.......Read More

Dislikes

Not at all dis-satisfy.

Work Details

Awesome ❤️.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Executive - Events Operations in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 06 Jun 2020

Likes

Very transparent about companies situation and very helpful in this pandemic. Must appreciate.

Dislikes

Favouritism.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Event Executive in Mumbai

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Jul 2022

Likes

Free work culture,

Dislikes

No job security, HR and company seniors won't even think once to put you out from the company. No matter for how many years you have given to company, working day or night or no, never thought that they will turn upto this side.

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Bigtree Entertainment.

Senior Executive - Events Operations in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 19 Mar 2019

Likes

Friendly environment.

Dislikes

Partiality and politics.

Work Details

Work days: Rotational Shift (Flexible Timings)

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Top trending discussions

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Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Jobs at Bigtree Entertainment

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Walk-in-Interviews For Customer Service at BookMyShow

Mumbai Suburban

1-6 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Bigtree Entertainment reviews submitted by Bigtree Entertainment employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bigtree Entertainment is the right company for you. ...Read more

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Bigtree Entertainment Reviews >
Bigtree Entertainment Customer Success, Service & Operations Department Reviews Reviews

Working Days at Bigtree Entertainment Customer Success, Service & Operations Department

based on 8 reviews

Rotational Shift

60%

Monday to Friday

40%

Work Timings at Bigtree Entertainment Customer Success, Service & Operations Department

based on 8 reviews

Flexible timing

100%

Business Travel at Bigtree Entertainment Customer Success, Service & Operations Department

based on 8 reviews

Within city

40%

International travel

30%

Within country

30%

Bigtree Entertainment Salaries in Customer Success, Service & Operations Department in India

Assistant Manager 9 salaries	₹7 L/yr - ₹9.6 L/yr
Senior Customer Service Executive 9 salaries	₹3 L/yr - ₹5.8 L/yr
Senior Executive 8 salaries	₹3.5 L/yr - ₹5 L/yr
Customer Care Executive 7 salaries	₹1.6 L/yr - ₹4 L/yr
Team Lead 4 salaries	₹5.5 L/yr - ₹6.5 L/yr