E-Commerce Executive

10+ E-Commerce Executive Interview Questions and Answers for Freshers

Updated 4 Oct 2023
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Q1. If you gave 40 shipments for delivery, then 30% were delivered, then what is the% delivery.

Ans.

The delivery percentage is 75%.

  • To calculate the delivery percentage, divide the number of shipments delivered by the total number of shipments and multiply by 100.

  • In this case, 30% of 40 shipments were delivered, which is 0.3 * 40 = 12 shipments.

  • So, the delivery percentage is (12 / 40) * 100 = 30%.

Q2. What is the role of e commerce in a today generations?

Ans.

E-commerce plays a crucial role in today's generation as it offers convenience, accessibility, and a wide range of options.

  • E-commerce provides a platform for businesses to reach a wider audience and increase their sales.

  • It offers convenience to customers as they can shop from anywhere and at any time.

  • E-commerce provides a wide range of options to customers, making it easier for them to find what they are looking for.

  • It also allows for easy comparison of prices and products, h...read more

Q3. If you have problem in a hub, then whom will you inform?

Ans.

Inform the hub manager or supervisor immediately.

  • Contact the hub manager or supervisor as soon as possible.

  • Provide details of the problem and its impact on operations.

  • Follow any established protocols for reporting issues.

  • Document the problem and any actions taken to address it.

  • Communicate with relevant stakeholders as needed.

Q4. What do you mean by eCommerce?

Ans.

eCommerce refers to the buying and selling of goods and services over the internet.

  • eCommerce involves online transactions between businesses, consumers, or both.

  • It includes activities such as online shopping, electronic payments, and online auctions.

  • Examples of eCommerce platforms include Amazon, eBay, and Shopify.

  • eCommerce has revolutionized the way businesses operate and has greatly expanded global trade.

  • It offers convenience, accessibility, and a wide range of products and...read more

Are these interview questions helpful?

Q5. Do you know Microsoft excel?

Ans.

Yes, I am proficient in Microsoft Excel.

  • I have extensive experience using Microsoft Excel for data analysis and reporting.

  • I am skilled in creating and managing spreadsheets, using formulas and functions, and creating charts and graphs.

  • I have used Excel for tasks such as financial analysis, inventory management, and sales forecasting.

  • I am familiar with advanced features like pivot tables, conditional formatting, and data validation.

  • I can efficiently handle large datasets and p...read more

Q6. Do you understand computer?

Ans.

Yes, I understand computers and have experience in working with them.

  • I have a strong understanding of computer hardware and software.

  • I am proficient in using various operating systems, such as Windows, macOS, and Linux.

  • I have experience in troubleshooting computer issues and resolving technical problems.

  • I am familiar with programming languages and have developed websites and applications.

  • I have knowledge of e-commerce platforms and online marketing strategies.

  • I am comfortable...read more

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Q7. Wgat are the checklist before online shopping

Ans.

Checklist before online shopping

  • Check the website's security and privacy policies

  • Read product reviews and ratings

  • Compare prices with other websites

  • Check the return policy

  • Ensure the website accepts your preferred payment method

Q8. Have you purchased anything online

Ans.

Yes, I have purchased multiple items online.

  • I frequently shop for clothes and accessories on websites like ASOS and Amazon.

  • I have also purchased electronics and home appliances from Best Buy and Walmart online.

  • Recently, I bought a book on Amazon and a subscription to a streaming service.

  • I always check for reviews and compare prices before making a purchase online.

E-Commerce Executive Jobs

Ecommerce Executive - RBL 2-5 years
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Q9. Explain various product attributes to consider while making online purchase.

Ans.

Product attributes to consider for online purchase include price, quality, reviews, brand reputation, and return policy.

  • Price: Compare prices from different websites to get the best deal.

  • Quality: Look for detailed product descriptions and customer reviews to ensure good quality.

  • Reviews: Check customer reviews and ratings to gauge the satisfaction level of previous buyers.

  • Brand Reputation: Choose products from reputable brands known for their quality and customer service.

  • Retur...read more

Q10. What is mean by e commerce ?

Ans.

E-commerce refers to the buying and selling of goods and services online.

  • E-commerce allows businesses to reach a wider audience and operate 24/7

  • Examples include Amazon, eBay, and Shopify

  • Payment and shipping methods are crucial components of e-commerce

  • Security measures must be in place to protect customer information

Q11. How to increase sales

Ans.

Increase sales by optimizing website, utilizing social media, offering promotions, and improving customer experience.

  • Optimize website for better user experience and SEO

  • Utilize social media platforms for marketing and advertising

  • Offer promotions and discounts to attract customers

  • Improve customer experience through excellent service and communication

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