Store Operations Manager Salary in Merchandising, Retail & eCommerce Department in India

Likes

Salary and medical benifits

Dislikes

Higher management has a toxic culture and they think they can do whatever they want and can go to any extent to remove a staff

Likes

A good company as large format category and growing company having lots of opportunities.

Dislikes

No job security and process is harrasing both employee and customer.

Likes

...e and in other companies also discount is not applicable in exchange of product. The customer created a issue that why I have to pay extra amount on nèw product. Then he kept the product and went off without billing instead we have to him he has to give 1100 balance amount. In msg customer is telling he will pay only 300. I as SM had to pay his 800 amount. I informed to area manager regarding this he told you should give discount on exchange products. Our area manager instead of taking my side he was giving customer side. I am thinking about company profit and he told me why you want to benefit the company. I lost my 800.... I was really hearted and tensed the whole day. I recommend not to work in reliance. Instead work in other retail company.

Dislikes

Should take out the ALPO.. And whole team because SM is a head of store and he is responsible is any issue is there then why the other team is kept to monitor. Exchange process is to lengthy and worst exchange process. Exchanging process should be simple. The management of reliance should think on these 2 points.

Likes

Work Culture is good,Job Security

Dislikes

Low Salary package & EBO Stores ( Like Clovia) timing issue for female staff