Senior Specialist Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

...e is enough potential for growth if you like to work in the offshore segment. 2. The salary is good. 3. Good experience if you want to move out of India in other AC's or Onshore teams. Although there have been less opportunity to move to the onshore team recently.

Dislikes

1. There is no concept of work life balance. There seems to be busy season all around the year specially in EUM and TMT Industry. 2. If your manager has a habbit of micromanagement then it is going to be very difficult to grow in your job. 3. Minimal to no client facing audit experience.

Likes

Standard Chartered is definitely a great place to start and grow in your career. The Company offers a very good work life balance and it's culture is something you can look forward to!!

Dislikes

Hike/salary is very much low compared to market standards. Very less promotions and appraisals.

Likes

Joining bonus and competitive salary during offer.

Dislikes

...ill terminate you in 45 days. Even if they want they will do before 45 days too. Salary hike will be based on client's review only.

Likes

Everything depends on the account/project, team and managers you get. If things click for you, it is a excellent company to stay long term and grow. For me everything clicked and had grown within the organization. The work life balance is great! Old employees are treated well within the organization.

Dislikes

...of the company has caused many major customers to exit and reduces job security. - The salary growth is typically as in every other IT service company.

Likes

Once you switch from other company, you can demand and l&t will match the pay.

Dislikes

No Wfh policy. Even they are not providing laptop itself, still giving desktop only. In this modern world technology, still providing desktop to work. Also working culture is average only. Even if your work can be done in Laptop, L&T is forcing employee to come to office.