Senior Relationship Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Good culture and great work to place

Dislikes

Vintage staff not getting salary correction as per market otherwise many left the service. Need to thing on salary revision of more than 10 year vintage staff. I am observing this since last 13 year and working on smaller package.

Likes

On time salary Decent leave policy

Dislikes

1.Skill development is slim to none. 2.Promotion solely depends on your relationship with the manager. 3.SOP and kRA's aren't defined for most of the roles and it changes constantly with the Poc and management change. 4. Culture is defined by the people in power but since the kRA's aren't defined very few people owns the authority and that makes the culture toxic in Spinny.

Likes

The challenges presented in my role push me to constantly learn and develop new skills. Working with a diverse team of colleagues allows for different perspectives and collaborative problem-solving

Dislikes

salary and benefits : Being underpaid for the work you perform can cause you to become unhappy.

Likes

Salary they provide is As per standards and even better in some cases.

Dislikes

In you are working in sales domain then it's almost impossible to meet target if you are in certain departments , so do your research before joining

Likes

highlight your interest in their innovative digital banking services, focus on customer satisfaction, and rapid growth, aligning your skills and experience with their values and goals.

Dislikes

Not grown in the bank and salary also low