Senior Officer Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

I enjoy working at SKODA AUTO VOLKSWAGEN (SAVIPL) because it offers a dynamic and innovative work environment where creativity and collaboration are highly valued. The company’s commitment to sustainability, cutting-edge technology, and continuous improvement provides an inspiring atmosphere for personal and professional growth. Additionally, the diverse team and strong focus on employee well-being make it a great place to contribute, learn, and thrive in the automotive industry.

Dislikes

...s currently don't have coverage for their parents and are required to pay extra. Additionally, it would be beneficial if the salary structure for Production Supervisors could be reviewed, as their pay is currently lower compared to operators. Despite these points, I truly value the supportive work culture and the potential for improvement in these areas to make the experience even better for everyone involved.

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Job Security

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

Likes

- good work life balance, - good ppl - salary and bonus given at time

Dislikes

- Lack of customer base - low marketing about the brand makes sales very hard. - services are poor. Good company to work but not very customer friendly bank

Likes

Not it all

Dislikes

...ndance. I joined 7 year before as a sr executive, but still I'm sr executive. 2. Salary depend upon refern6 you have and also previous company. 3. I'm doing with same job responsibilities from day 1. 4. For senior no work responsibility.

Likes

Salary was good, work environment was good.

Dislikes

Management changes every 6 months and hence people cant get promotions. No one gets ratings above average. The manager stopped employees to go on time by giving extra work and expecting unrealistic outcomes. We used to work after office hour in the office till 8pm and yet we were not appreciated for this.