Senior Customer Success Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

- Compensation works in your favor - i.e., hard work does, in fact. - Sales/CS training is getting better. - Onboarding trailheads and updates also keep you on your toes. - Fast Paced Environment - Great Culture - Talented Professionals - very hands-up Executives - Flexibility and autonomy

Dislikes

You can feel "left-behind" here at times, so it's crucial to stay organized to keep up with the pace, especially early on.

Likes

Good pay even for freshers. No micro management

Dislikes

Purely Depends on your team and manager. Lot of communication gap. They need end results not the process and struggles you go through to get those result. Colleagues will respond only if you are their pet

Likes

Agile Environment. Good Learning Opportunities. Competitive Salary. Rackspace University for developing your Soft and hard skills.

Dislikes

NO LTA benefits. Less or next to none for onsite Opportunities. Few roles have less job satisfaction.

Likes

Great friendly enviornment. No micromanagement. Competetive Salary

Dislikes

No Aprraisals No Benefits No Perks No Outings (Company Sponsered)

Likes

...people who are willing to help. You can manage to have a good work life balance. Salary is on time. Food served 4 times.

Dislikes

Not so transparent HR, complex pay structure, there is a great depart from your CTC and in hand salary. Unwanted components in the CTC will reduce your in hand salary. Reward program is a joke, if you are a boss pet, you'll get a reward or forget it. Appraisal is a joke. Getting permission to work from home for a day is hassel. No option for Hybrid. leadership is losing focus on quality of the product. Very few remaining senior members are carrying all the load to keep the product alive. Please retain good employees by giving what they deserve.