Senior Associate Operations Salary in Thiruvananthapuram

Likes

Colleagues & work environment

Dislikes

Poor Salary/appraisal and slow growth. The salary totally depends upon your process, your Designation and Qualification.

Likes

Salary is on time..

Dislikes

...performers forced to be on PIP. This is client centric company but not employee. No perks, No benefits, PF gets deducted from our salary both ways, OT rate are too low too say, we will need to do OT, we will need to keep a record, we need to apply it manually, wait for approval then gets credited in next salary, there is no sick leave, you can take only leaves informing one month prior, I don't know about favourites how do they get in between. In short, you should already know that in next month on this date you fell ill and will be unable to reports. Transport is worst, first you will need to go in ambulance type bus from one gate to another gate, 30 minutes wait time after shift for drop. It should be arranged by TL or manager only, agent can't request drop, pick up is centralised, every thing is manual, old fashioned or old school you can find difference. Out dated softwares, no photos or video calls allowed in even in cafeteria or any of the premises.. canteen food is worst ever.. In short.. it depends on managers how do they treat or who they have made manager, like they are like they will treat.. I hope not every process is same in WNS as Centrica is

Likes

Decent pay , study Support allowing Exam leaves.

Dislikes

IN TAA DIVISION CHENNAI SAT & SUN WORKING NO OT PAYMENTS, IN Season Time Jan to March want to work for longer hours no OT payments, Giving Impossible Tasks in Season , comparing with other People in Team , Inappropriate Rating giving to Team member's, Based on Rating the salary Hike will be decided (Hike % - 5 2 star , 8 - 3 star , 16 - 4 star)

Likes

good salary, well trained employees, time to time appraisals and events excellent way of learning through job,

Dislikes

timing issues for girls is a biggest problem, and non- cooperative behavior of seniors

Likes

Good working environment,we can learn alot. Trainers are good. They teach very well

Dislikes

Growth is slow. Salary is ok. Process takes time