Operations Officer Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Skill development compared to other bank axis provide good learnings

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Likes

... for the career" (in 94 reviews) "Job security is good and saley on time." ( ... "good working env and culture" (in 52 reviews) "Nothing good except salary on time" (in 49 reviews)

Dislikes

Limited compatibility: Reliance Jio operates only on 4G networks, and older devices that don't support 4G networks won't be compatible with their SIM cards. 4. SIM card activation issues: Some users have reported facing problems while activating their Reliance Jio SIM cards, which can be a significant inconvenience.

Likes

Job Security

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

Likes

In our branch is like family,that is major likely factor to me

Dislikes

Salary,Promotion and transfer My home is 50km far from my branch and I am Daily travelling here to my home and also some days branch close after 7.30pm, also I am not comfortable to this situation Employee satisfaction is a major factor

Likes

Salary on time.

Dislikes

Good but,very High pressure for operation staff for sales work with,sales target of casa,fd, insurance,sip, other, In this organization there is nothing in operation work in retail branch banking. If sales pressure trun off from service satff then no job is better of it.